Family Support Specialist

Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, proudly part of the Save the Children Australia Group and a global movement dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. Established to advocate for child rights, the organization operates across every state and territory in Australia, providing quality services to children and their caregivers. With a workforce of approximately 600 employees, 54 reasons is committed to making a difference in the lives of children and families, particularly in regional and remote areas, and is recognized for its inclusive culture that embraces diversity in race, ethnicity, gender, age, disability, sexuality, cultures, and beliefs.

Job Overview:
In this full-time, permanent position as a Family Support Specialist, you will work within a case management framework in an outreach role, providing essential support to individuals experiencing domestic, family, or sexual violence. This role is crucial in creating lasting change for children and families in need. You will be part of the Domestic and Family Violence Specialist Service team, based in either Doomadgee or Mt Isa, and will have the flexibility to work between 8.30 am and 5.30 pm, Monday to Friday. While the ideal position is full-time (38 hours per week), the organization is open to candidates who prefer casual or part-time work arrangements. Your work will focus on holistic case management, ensuring that the voices of children and young people are heard, and promoting skills that enhance health, safety, and development.

Duties and Responsibilities:
As a Family Support Specialist, your duties will include providing holistic case management to vulnerable and disadvantaged clients, ensuring that their needs are met and that they receive the support necessary for favorable outcomes. You will be responsible for identifying the strengths of clients, establishing goals for their programs, and regularly reviewing their progress towards these goals. Additionally, you will promote skills that increase health, safety, and development among clients, ensuring that children and young people are at the center of all interventions. Your role will also involve collaborating with other professionals and community organizations to enhance service delivery and support for clients.

Required Qualifications:
To be considered for this position, you must have demonstrated experience in case management, along with a strong understanding of relevant legislation related to domestic and family violence. Experience working with Aboriginal and Torres Strait Islander communities and families is essential, as is the ability to write reports and analyze data effectively. You should possess strong analytical skills and be capable of evaluating client progress and program effectiveness. A tertiary qualification in a relevant field is required, along with significant experience in a similar service setting.

Educational Background:
Candidates must have a tertiary qualification in a relevant field, such as social work, psychology, or community services. This educational background is crucial for understanding the complexities of domestic and family violence and for providing effective support to clients. Additionally, significant experience working in a similar service environment is highly valued and may be considered in lieu of formal qualifications.

Experience:
The position requires demonstrated experience in case management, particularly in the context of domestic and family violence. Candidates should have a solid understanding of the challenges faced by vulnerable populations, especially Indigenous families, and be able to navigate the complexities of providing support in these contexts. Experience in outreach roles and working with diverse communities is also beneficial.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication with clients and stakeholders. Knowledge of Aboriginal and Torres Strait Islander languages may be considered an asset, as it can enhance communication and rapport with Indigenous clients.

Additional Notes:
This position is full-time, permanent, and offers flexible working hours. The organization provides relocation assistance for candidates moving to Mount Isa, along with a generous salary package that includes a Level 4.1 award rate of $44.58 per hour, plus superannuation and full salary packaging benefits. Employees also receive a generous annual remote location allowance, five weeks of annual leave, and access to professional supervision and training. The organization is committed to workplace wellness, offering a free, confidential Employee Wellbeing Program. 54 reasons strongly encourages Aboriginal and Torres Strait Islander candidates to apply, reflecting its commitment to diversity and inclusion. All employees are required to undergo a National Police Check and a Working with Children Check, and must adhere to the Child Safeguarding Policy and Code of Conduct.