Associate Infrastructure Engineer

Job Posting Organization:
The World Bank Group is a global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. Established in 1944, it has grown to include 189 member countries and operates in more than 130 offices worldwide. The organization focuses on providing funding and knowledge to developing countries, working with both public and private sector partners to invest in innovative projects that address the most pressing global challenges. The World Bank Group is committed to leveraging data, research, and technology to create impactful solutions for development.

Job Overview:
The Associate Infrastructure Engineer position at the World Bank Group is a critical role within the Information and Technology Solutions (ITS) Vice Presidential Unit. This role is designed for individuals who are passionate about technology and its application in solving global challenges. The primary function of this position is to maintain the enterprise network and develop automation scripts and tools that enhance network reliability and visibility. The engineer will be responsible for managing the product lifecycle of operational system infrastructure, ensuring operational availability, and implementing necessary changes based on performance data analysis. This role also involves continuous learning and expertise development in network infrastructure, as well as collaboration with various technology teams to ensure seamless integration of cloud, automation, and security" style="border-bottom: 1px dotted #007bff !important;">security strategies. The position is integral to supporting the World Bank Group's digital transformation agenda and enhancing the productivity and efficiency of IT operations.

Duties and Responsibilities:
The Associate Infrastructure Engineer will have a diverse set of responsibilities, including managing the product lifecycle of operational system infrastructure, analyzing performance data, and proposing changes to improve technology performance. The engineer will document procedures, prepare reports on project metrics, and provide technical guidance to team members. Specific activities include maintaining the World Bank Group’s network infrastructure, automating environments using scripting languages such as Python, Perl, Bash, and Ansible, and enhancing proactive monitoring capabilities. The engineer will also handle escalation calls from the Network Operations Center (NOC), ensure compliance with security standards, and participate in audits. Additionally, the role requires the ability to present technical information to various audiences and take personal responsibility for client queries and requests.

Required Qualifications:
Candidates for the Associate Infrastructure Engineer position must possess a Bachelor’s degree with at least 7 years of relevant experience or a Master’s degree with a minimum of 5 years of experience, or an equivalent combination of education and experience. They should have experience in automating tasks using scripting languages and tools, a good understanding of networking protocols and services, and hands-on experience with Cisco routers and switches. Familiarity with routing protocols such as OSPF and BGP, Azure DevOps, and the Linux operating system is also required. Candidates should be able to analyze large data sets and generate insightful reports, as well as collaborate effectively within a diverse team environment.

Educational Background:
The educational background required for this position includes a Bachelor’s degree in a relevant field such as Information Technology, Computer Science, or Engineering. A Master’s degree is preferred, particularly for candidates with fewer years of experience. The educational qualifications should be complemented by relevant certifications, such as Cisco certification or equivalent, SAFe DevOps (SDP), and ITIL 4 Intermediate, which are considered advantageous for this role.

Experience:
The position requires significant experience in the field of infrastructure engineering, specifically in managing and maintaining network infrastructure. Candidates should have at least 7 years of experience with a Bachelor’s degree or 5 years with a Master’s degree in relevant roles. Experience in automating tasks using scripting languages, hands-on experience with networking equipment, and familiarity with various operating systems and protocols are essential. The ability to analyze performance data and implement changes based on that analysis is also crucial for success in this role.

Languages:
Fluency in English is mandatory for this position, as it is the primary language of communication within the World Bank Group. While additional languages are not specified as required, proficiency in other languages may be considered an asset, particularly in a diverse and international work environment.

Additional Notes:
This position is a local recruitment role with a term duration of 2 years. The World Bank Group offers a comprehensive benefits package, including a retirement plan, medical, life and disability insurance, and paid leave, including parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunities for all employees regardless of gender, identity, religion, race, ethnicity, sexual orientation, or disability. The role is full-time and involves working in a collaborative environment that values empowerment, accountability, and a sense of urgency in addressing client needs.