ICLA Technical Assistant

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a humanitarian organization established in 1946, dedicated to helping displaced populations around the world. NRC operates in multiple countries, providing assistance to those affected by conflict and displacement. The organization focuses on various core competencies, including Information Counselling and Legal Assistance (ICLA), which aims to support individuals in claiming their rights and accessing essential services. NRC is committed to upholding the rights of displaced individuals and ensuring they receive the necessary support to rebuild their lives.

Job Overview:
The ICLA Technical Assistant plays a crucial role in supporting the implementation of NRC’s ICLA programme in Misrata and Tawergha, Libya. This position is designed to ensure that vulnerable individuals and communities have access to vital information, counselling, and legal assistance to claim their rights related to civil documentation, housing, land and property, legal stay, employment, and access to essential services. The Technical Assistant will work closely with the ICLA team to deliver high-quality services in line with NRC policies and donor requirements. The role requires a proactive approach to problem-solving and the ability to adapt to the specific needs of the communities served. The Technical Assistant will also be responsible for maintaining up-to-date knowledge in the specialist area to effectively support the team and contribute to the overall objectives of the ICLA programme.

Duties and Responsibilities:
The ICLA Technical Assistant will have a wide range of duties and responsibilities, including but not limited to: adhering to NRC policies, tools, handbooks, and guidelines; assisting with the implementation of ICLA activities according to work plans; organizing and delivering individual and group information sessions; providing individual counselling sessions on various legal topics; ensuring high-quality standards in legal case management; overseeing internal and external referrals to local aid organizations; conducting data collection and entry related to field activities; coordinating with international, national, and governmental actors; supporting the oversight of volunteer workers; conducting regular post-service monitoring exercises; and ensuring accurate reporting of all activities and achievements. The Technical Assistant will also be expected to promote and uphold PSEA standards within NRC and among beneficiaries, ensuring the safety and dignity of project participants.

Required Qualifications:
Candidates for the ICLA Technical Assistant position must possess a university degree or diploma in law, social sciences, political science, or related fields. Additionally, candidates should have basic knowledge of data management and computer skills, particularly in MS Office and Kobo Toolbox. Strong organizational, reporting, and case documentation skills are essential for this role. Candidates must also demonstrate a commitment to NRC's values and principles, including integrity, respect, and accountability.

Educational Background:
The educational background required for the ICLA Technical Assistant position includes a university degree or diploma in law, social sciences, political science, or a related field. This educational foundation is crucial for understanding the legal and social issues faced by displaced populations and for effectively providing the necessary support and assistance.

Experience:
Candidates should have experience working in humanitarian or recovery contexts, particularly with displaced, returnee, or conflict-affected communities. Familiarity with local laws and administrative structures is considered an added advantage. Experience in legal case management and knowledge of civil documentation and housing, land, and property issues will be beneficial for this role.

Languages:
Native fluency in Arabic is mandatory for this position, as it is essential for effective communication with beneficiaries and stakeholders. Additionally, work proficiency in English is required to ensure proper documentation and reporting. Knowledge of other languages spoken in the region may be considered an asset.

Additional Notes:
The ICLA Technical Assistant position is a full-time role based in Misrata and Tawergha, Libya. The position may involve fieldwork and outreach activities, requiring flexibility and adaptability to changing circumstances. The contract duration and seniority level will be determined based on the candidate's qualifications and experience. NRC is committed to recruiting both nationally and internationally, and the compensation and benefits will be aligned with NRC's policies and standards.