Head, Global Communication

Job Posting Organization:
PSI (Population Services International) is a global network of locally rooted organizations that are interconnected and focused on advancing people-centered health systems. Established over five decades ago, PSI has evolved from its origins in sexual and reproductive health to a broader mission that encompasses various health needs. The organization operates in 40 countries and employs over 3,000 individuals, known as 'PSIers', who come from diverse backgrounds, including healthcare and other industries. PSI is committed to ensuring quality, affordable care is accessible to all, emphasizing the importance of people's voices and choices in health solutions.

Job Overview:
The Head of Global Communication at PSI will play a pivotal role in shaping the organization's global brand narrative. This position is responsible for developing and executing integrated communications strategies that align with PSI's mission and priorities. The individual will work closely with the Vice President of Strategic Growth & Engagement and collaborate with fundraising and technical innovation teams to ensure that PSI's communications reflect its commitment to innovation and locally led health solutions. The role involves designing a global communications strategy that enhances PSI's influence, funding, and partnership goals, ensuring clarity and consistency in messaging across various teams. The Head of Global Communication will also lead multi-channel campaigns to support fundraising objectives, disseminate evidence-based knowledge, and cultivate relationships with media outlets to elevate PSI's visibility and thought leadership.

Duties and Responsibilities:

• Design and lead a global communications strategy that supports PSI’s influence, funding, and partnership goals.
• Coordinate messaging across global, regional, and country teams to ensure clarity, consistency, and impact.
• Support executive leadership on brand and reputational issues, ensuring alignment with PSI’s mission and values.
• Develop and lead multi-channel communications campaigns that support PSI’s fundraising objectives and campaigns.
• Collaborate with fundraising and technical teams to translate strategies into compelling narratives.
• Lead efforts to disseminate credible, evidence-based knowledge that positions PSI as a thought leader in health system and health market innovation.
• Ensure brand consistency and mission alignment across all external-facing materials.
• Cultivate relationships with global, regional, and in-market media outlets to increase PSI’s visibility.
• Oversee media engagement, press releases, op-eds, and speaking opportunities that elevate PSI’s thought leadership. 1
• Serve as a spokesperson and media coach for senior leadership. 1
• Develop rapid response plans and protocols for crisis communications. 1
• Oversee PSI’s digital presence, including websites, social media, and digital campaigns. 1
• Lead the creation of compelling, audience-tailored content that amplifies PSI’s voice and impact. 1
• Leverage data and analytics to drive engagement, optimize reach, and inform decision-making. 1
• Lead and manage a high-performing communications team, fostering a culture of creativity and accountability.

Required Qualifications:

• Bachelor’s Degree (or international equivalent) in communications, journalism, marketing, or a related field.
• Master’s Degree (or international equivalent) in a related field preferred.
• At least 10 years of related work experience in strategic communications, media relations, digital engagement, or a related field. Equivalent combinations of education and experience may be considered.
• At least 5 years of supervisory experience.
• Demonstrated ability to lead brand storytelling and media engagement on a global scale.
• Strong writing, editing, and verbal communication skills with attention to tone, clarity, and strategy; ability to translate complex issues for diverse audiences.
• Strong management skills, knowing when to coach, advise, or provide specific direction.
• Experience building and managing effective collaborative workflows across teams.
• Extensive experience in digital strategy, content marketing, and social media engagement. 1
• Ability to manage complex projects and crisis communications in a fast-paced global environment. 1
• Skilled in stakeholder engagement and working with senior leaders, partners, and media.

Educational Background:
Candidates must possess a Bachelor’s Degree (or international equivalent) in communications, journalism, marketing, or a related field. A Master’s Degree (or international equivalent) in a related field is preferred, indicating a higher level of expertise and understanding of the complexities involved in global communications.

Experience:
The position requires at least 10 years of relevant work experience in strategic communications, media relations, or digital engagement. This experience should demonstrate a proven track record of leading communications strategies and managing media relations on a global scale. Additionally, candidates should have at least 5 years of supervisory experience, showcasing their ability to lead and develop teams effectively.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential given the global nature of the role. Additional languages may be beneficial, particularly those relevant to PSI's operational regions, enhancing communication with diverse stakeholders.

Additional Notes:
This position is remote eligible, subject to manager approval, and may require less than 10% international travel. PSI offers a competitive benefits package that includes health, financial planning, family care, and flexibility for work-life balance. The organization is committed to diversity and inclusion, ensuring a respectful and inclusive workplace. Salary ranges for this position vary based on location, with specific gross annual salary ranges provided for the United States. For candidates applying outside the U.S., compensation will be aligned with local practices and currency.