Senior Communications Specialist

Job Posting Organization:
The Asian Development Bank (ADB) is an international development finance institution that was established to foster economic growth and cooperation in the Asia-Pacific region. Founded in 1966, ADB has grown to include 69 member countries, with 50 of these from the Asia and Pacific region. The organization is dedicated to alleviating poverty and promoting sustainable development through financial assistance, knowledge sharing, and partnerships. ADB operates in numerous countries across Asia and the Pacific, focusing on projects that enhance infrastructure, education, health, and environmental sustainability. The bank employs a diverse workforce and is committed to creating an inclusive environment where all employees are treated with respect and given equal opportunities.

Job Overview:
The Senior Communications Specialist will play a crucial role in the Unit for Internal Communications (DCID-UIC) within the Department of Communications and Knowledge Management (DOCK) at ADB. This position is pivotal in ensuring that all internal stakeholders are well-informed and aligned with ADB's vision and goals. The specialist will lead the production of various internal communications materials, develop messaging and campaigns, and contribute to the governance of internal communications. The role requires collaboration with multiple departments to ensure consistency in messaging and to enhance staff engagement through feedback mechanisms. Additionally, the specialist will manage digital communication platforms and support the integration of AI tools to improve internal communications. This position is not only about managing communications but also about fostering a culture of knowledge sharing and engagement within the organization.

Duties and Responsibilities:
The Senior Communications Specialist will be responsible for a wide range of duties, including but not limited to: leading the production, editing, and dissemination of internal communications materials; developing internal messaging and campaigns; coordinating with various departments to align internal messages; planning and executing HQ-based events involving ADB Management; contributing to the development and management of corporate digital communication platforms; supporting crisis and incident internal communications; managing the recruitment and performance reviews of internal communications consultants; and performing other related tasks as assigned by the Director, DCID. The specialist will also be expected to analyze engagement metrics to optimize internal campaigns and contribute to the ongoing improvements in the integration of AI-powered tools across the ADB Intranet.

Required Qualifications:
Candidates for the Senior Communications Specialist position must possess a Master's Degree or equivalent in Communications, Journalism, Public Policy, International Development, or related fields. Alternatively, a university degree combined with at least 5 years of specialized experience relevant to the position may be considered. Additionally, candidates should have at least 10 years of work experience in developing and implementing internal communication strategies within large development organizations. Strong analytical skills to assess engagement metrics and experience in using insights to optimize internal campaigns are essential. Proficiency in using SharePoint and other CMS platforms for content development and management is required, along with a solid understanding of behavioral science to enhance message effectiveness and staff engagement.

Educational Background:
The educational background required for this position includes a Master's Degree or equivalent in relevant fields such as Communications, Journalism, Public Policy, or International Development. A university degree with significant experience may also be acceptable, indicating that the organization values practical experience alongside formal education.

Experience:
The position requires a minimum of 10 years of relevant work experience, particularly in developing internal communication strategies and executing them in large development organizations. Candidates should have a proven track record of working in fast-paced internal news environments and crafting messages that resonate with diverse audiences, particularly in a multicultural workforce.

Languages:
Written and verbal proficiency in English is mandatory for this position. While English is the primary language required, familiarity with additional languages relevant to the Asia-Pacific region may be considered advantageous but is not explicitly stated as a requirement.

Additional Notes:
This is a fixed-term appointment for an initial period of 3 years, with the possibility of extension for up to 2 additional years, conversion to a regular appointment, or termination at the end of the initial period based on organizational needs and staff performance. The position is full-time and based at ADB's headquarters in Manila, Philippines. ADB offers a competitive salary and comprehensive benefits package, including housing and education allowances, expatriate benefits, retirement plans, medical and health benefits, paid leave, and opportunities for staff development. ADB encourages applications from all qualified candidates, particularly women, and is committed to creating an inclusive work environment.