Face-to-Face (F2F) Fundraising Team Leader

Job Posting Organization:
UNICEF, established to promote the rights of every child, operates in 190 countries and territories. The organization focuses on reaching the most disadvantaged children, saving lives, defending rights, and helping children fulfill their potential. UNICEF Croatia specifically works on equity-focused programs funded through voluntary contributions from various sectors, including government, corporate sponsorships, and private donations. The organization emphasizes partnerships with national and international entities to enhance its impact.

Job Overview:
The Face-to-Face (F2F) Fundraising Team Leader position at UNICEF Croatia is crucial for the direct recruitment of pledge donors throughout 202

• This role involves leading and mentoring newly onboarded F2F Fundraisers, providing continuous team leadership, and ensuring administrative and logistical support for all fundraising activities. The fundraising operations will occur in Zagreb, Rijeka, and other cities through mobile fundraising teams. The position is integral to UNICEF's structured private sector fundraising activities, which are a core component of the organization's mission to secure sustainable funding for its programs. The Team Leader will represent UNICEF's vision and mission, mentor fundraisers, and communicate the importance of sustainable funding for program implementation.

Duties and Responsibilities:
As a F2F Fundraising Team Leader, you will be responsible for representing UNICEF in a professional manner, mentoring and supporting fundraisers, participating in the education of new team members, and providing administrative support for the fundraising project. You will conduct F2F fundraising activities, focusing on recruiting regular donors, and will spend approximately 50% of your working time on this task. Additionally, you will convey UNICEF's program messages, communicate the significance of sustainable funding, and ensure confidentiality in handling sensitive donor information. You will adhere to work schedules, deliver paperwork on time, and follow organizational procedures. If selected for a mobile team project, you will be expected to meet recruitment norms and maintain professionalism during official travel. You will also assist in optimizing fundraising processes and provide general support as needed, managing a team of up to 8 F2F Fundraisers.

Required Qualifications:
Candidates must possess a high school diploma and have at least 1 year of work experience in Face-to-Face Fundraising. A solid understanding of the UNICEF brand and its activities is essential, along with knowledge of ethical marketing practices. Strong communication and interpersonal skills are required, as well as an approachable and resourceful demeanor. Candidates should demonstrate eagerness to learn and be fluent in Croatian, with active knowledge of English. Proficiency in computer skills is also necessary.

Educational Background:
The minimum educational requirement for this position is a high school diploma. While higher education may be beneficial, it is not explicitly stated as a requirement. The focus is on relevant work experience in fundraising and an understanding of UNICEF's mission and values.

Experience:
The position requires a minimum of 1 year of work experience specifically in Face-to-Face Fundraising. This experience should demonstrate the candidate's ability to engage with the public, recruit donors, and manage fundraising activities effectively. Previous experience in a leadership or mentoring role within a fundraising context would be advantageous.

Languages:
Fluency in Croatian is mandatory, and candidates should also have an active knowledge of English. Proficiency in additional languages may be considered an asset but is not specified as a requirement.

Additional Notes:
The assignment duration is throughout 2026, with compensation based on tasks performed and the number of acquired pledge donors. Payments will be made in local currency directly to the bank account. Travel is expected for mobile fundraising activities in larger cities, and candidates must provide supporting documentation for travel. UNICEF emphasizes diversity and inclusion, encouraging applications from all backgrounds, including persons with disabilities. The organization offers flexible working arrangements and has a commitment to safeguarding children and promoting ethical conduct. Selected candidates will undergo rigorous background checks and must confirm their fully-vaccinated status against COVID-19 before starting the assignment.