Individual Contractor Tour Guide

Job Posting Organization:
The Visitors Service of the UN Information Service in Vienna is dedicated to enhancing public understanding of the work and role of the United Nations and its presence in Vienna. The organization aims to generate income for the UN through guided tours and lectures, as mandated by UN Member States. The Visitors Service typically welcomes over 50,000 visitors annually, showcasing the diversity of the UN membership through its tour guides, who come from various geographical and language backgrounds.

Job Overview:
The position of Individual Contractor Tour Guide involves conducting guided tours at the Vienna International Centre, aimed at educating visitors about the United Nations and its operations in Vienna. The contractor will be responsible for delivering tours to both children and adults, adhering to established concepts and scripts tailored for different audiences. The role requires the contractor to provide essential information about the UN, explain exhibits and audiovisual materials, and engage with visitors by answering their questions. Additionally, the contractor will participate in promotional activities and may assist with the tour dispatching operation as needed. The contractor is expected to maintain professionalism, engage in teamwork, and stay informed about UN-related developments. The position offers a flexible schedule, with the expectation of availability for tours on 100-150 weekdays throughout the year, depending on client needs and bookings.

Duties and Responsibilities:
The contractor will perform a variety of duties, including: conducting guided tours of the Vienna International Centre, providing visitors with information about the UN and its work, explaining exhibits and audiovisual materials, answering visitor questions, participating in promotional activities, supporting the tour dispatching operation, and performing additional tasks as assigned by the supervisor. The contractor is also expected to maintain a professional demeanor, engage in teamwork, attend training sessions and staff meetings, adhere to the uniform dress code, and maintain a minimum availability of one hundred weekdays per calendar year for conducting tours. The contractor may also be photographed or filmed during tours, with consent given for promotional use by UNIS Vienna.

Required Qualifications:
Candidates must possess a high school diploma or equivalent. A proven interest in and good knowledge of the United Nations' work and structure is essential. Excellent presentation and communication skills are required, along with flexibility and good judgment. A high degree of professionalism, client orientation, teamwork, and technological awareness are desirable attributes. Applicants must have full (unlimited) access to the Austrian labor market for the duration of their engagement as a tour guide, with proof potentially required prior to contract issuance.

Educational Background:
A high school diploma or equivalent is the minimum educational requirement for this position. Candidates should demonstrate a strong interest in the United Nations and its operations, which may be supported by relevant coursework or experience in related fields.

Experience:
While specific prior experience is not mandated, candidates should demonstrate a strong interest in the work of the United Nations and possess good knowledge of its structure. Experience in public speaking, customer service, or educational roles may be beneficial and enhance a candidate's suitability for the position.

Languages:
Fluency in English and German is required for this position, as these are the primary languages used in the UN Secretariat. Additionally, fluency in another language is considered an advantage. Given the current needs of the Service, candidates who are fluent in Arabic, Chinese, French, Hungarian, Russian, or Spanish are especially encouraged to apply.

Additional Notes:
This is an individual contractor position with a flexible schedule, paid at a gross hourly rate of EUR 28.5

• The total work time is estimated to range from approximately 300-500 hours per year, but this cannot be guaranteed. Individual contractors are responsible for their own social security" style="border-bottom: 1px dotted #007bff !important;">security and income taxation. The recruitment process is subject to the approval of the UN Proposed Programme Budget for 2026 and the successful participation of selected candidates in a two-week intensive induction program scheduled for February 202
• This program will provide in-depth training on presentation and tour content, conducted at no cost to candidates, and participation is unpaid. The UN does not charge any fees at any stage of the recruitment process.