Team Assistant - Administrative & Client Support

Job Posting Organization:
The International Finance Corporation (IFC) is a member of the World Bank Group, which is one of the largest sources of funding and knowledge for developing countries. Established to promote sustainable private sector development, the IFC operates in over 100 countries and is dedicated to ending poverty and increasing shared prosperity. The organization has a workforce of more than 120 offices worldwide and is committed to leveraging private sector solutions to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record US$71.7 billion to private companies and financial institutions, showcasing its significant role in mobilizing private capital for development. The IFC's mission is to foster economic growth and improve living conditions in developing nations through innovative financial solutions and partnerships.

Job Overview:
The Team Assistant position at IFC in Nairobi, Kenya, is designed to provide proactive administrative and operational support to a specific business line within the organization. This role is crucial for ensuring the seamless execution of strategic initiatives that align with IFC's mission of promoting sustainable private sector development. The Team Assistant will be responsible for enhancing collaboration among team members, improving operational efficiency, and driving impactful solutions that contribute to the organization's goals. The position requires a dynamic individual who can manage various administrative tasks while maintaining a high level of professionalism and adherence to IFC policies. The role also involves acting as a liaison between the business line and other departments, ensuring effective communication and collaboration across teams.

Duties and Responsibilities:
The Team Assistant will have a comprehensive set of responsibilities, including:

• Providing administrative support to a select business line, ensuring efficient coordination of daily operations and adherence to IFC policies and procedures.
• Managing scheduling and calendar arrangements for team members, which includes organizing meetings, appointments, and conference calls with both internal and external stakeholders.
• Preparing, editing, and formatting high-quality documents, reports, presentations, and correspondence in English, ensuring accuracy and professionalism.
• Coordinating travel arrangements for team members, including booking flights, accommodations, and transportation, while ensuring compliance with IFC travel policies.
• Facilitating the planning and execution of events, workshops, and meetings, including logistical arrangements, participant communication, and on-site support.
• Maintaining and updating records, databases, and filing systems to ensure accurate documentation and easy retrieval of information.
• Acting as a liaison between the business line and other IFC departments, fostering effective communication and collaboration across teams.
• Monitoring and tracking deadlines, deliverables, and follow-ups to ensure timely completion of tasks and alignment with organizational priorities.
• Supporting procurement and financial processes, including preparing purchase requests, processing invoices, and tracking expenses in line with IFC guidelines. 1
• Contributing to a positive and inclusive team environment by proactively addressing challenges, sharing ideas, and upholding IFC’s values of integrity, respect, and development impact.

Required Qualifications:
The ideal candidate for the Team Assistant position should possess the following qualifications:

• A university degree in business administration, finance, management, or a related field, or a high school diploma with at least 2 years of relevant experience in administrative or team support roles.
• A minimum of 4 years of relevant work experience in a large international institution, private sector organization, or development agency, with prior experience in an international organization considered an advantage.
• Proven ability to support dynamic and multicultural teams, demonstrating adaptability and collaboration in diverse work environments.
• Proficiency in English with excellent written and verbal communication skills to effectively engage with internal and external stakeholders.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software tools for document preparation, data management, and scheduling.
• Strong organizational skills, with demonstrated ability to prioritize tasks, manage multiple deadlines, and maintain attention to detail in a fast-paced environment.
• Experience in coordinating travel arrangements, events, and meetings, ensuring compliance with organizational policies and seamless execution.
• Strong problem-solving skills and a proactive approach to identifying and addressing operational challenges, ensuring efficiency and effectiveness in team support.
• Ability to work collaboratively within a team, fostering a positive, inclusive, and professional work environment while maintaining discretion and confidentiality. 1
• Commitment to IFC’s values, including integrity, respect, and a focus on delivering results that support development objectives, with flexibility and resilience to adapt to changing priorities and work under pressure.

Educational Background:
Candidates applying for the Team Assistant position should have a solid educational background that includes either a university degree in business administration, finance, management, or a related field. Alternatively, applicants with a high school diploma must have at least 2 years of relevant experience in administrative or team support roles. This educational foundation is essential for understanding the complexities of administrative functions and supporting the operational needs of the team effectively.

Experience:
The position requires a minimum of 4 years of relevant work experience in a large international institution, private sector organization, or development agency. Candidates with prior experience in an international organization will be given preference. This level of experience is crucial for understanding the dynamics of working in a multicultural environment and for effectively supporting the diverse needs of the team.

Languages:
Proficiency in English is mandatory for this position, as the role involves extensive communication with internal and external stakeholders. Excellent written and verbal communication skills in English are essential to ensure clarity and professionalism in all interactions. While English is the primary language required, knowledge of additional languages may be considered an asset, although it is not explicitly stated as a requirement.

Additional Notes:
The Team Assistant position is a local recruitment role based in Nairobi, Kenya, with a term duration of 3 years. The organization emphasizes the importance of local talent, and preference will be given to applicants authorized to work in the duty station for any employer. The World Bank Group offers a comprehensive benefits package, including a retirement plan, medical, life and disability insurance, and paid leave, including parental leave. The organization is committed to providing reasonable accommodations for individuals with disabilities and prides itself on being an equal opportunity and inclusive employer, ensuring that all employees are treated fairly regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.