E T Consultant - EIJ Intake Associate

Job Posting Organization:
The World Bank Group is a prominent global institution dedicated to providing funding and knowledge to developing countries. Established with a mission to eradicate extreme poverty and promote shared prosperity, the organization comprises five institutions and has 189 member countries. With over 120 offices worldwide, the World Bank collaborates with both public and private sector partners to invest in innovative projects and leverage data, research, and technology to address pressing global challenges. For more information, visit www.worldbank.org.

Job Overview:
The E T Consultant - EIJ Intake Associate position is situated within the Ethics and Internal Justice Services Vice Presidency (EIJ VPU) of the World Bank. This role is crucial for managing the initial assessment of allegations of misconduct, ensuring that all processes are handled with the utmost professionalism, timeliness, and thoroughness. The incumbent will be responsible for responding to incoming allegations, maintaining accurate records, and conducting interviews to gather necessary information for assessments. The position requires a strong commitment to upholding the ethical standards of the World Bank Group and fostering a values-based workplace culture. The successful candidate will report to the Manager of the INV intake team and will be stationed at the World Bank Headquarters in Washington, D.C.

Duties and Responsibilities:
The duties and responsibilities of the E T Consultant - EIJ Intake Associate include managing and responding to incoming allegations of misconduct, ensuring timely acknowledgment and response to these allegations. The incumbent will maintain and track all allegations and their assessments in the case management system, ensuring proper record-keeping. They will assess and analyze each allegation, interview complainants, and gather additional information as needed. Recommendations for the disposition of allegations will be made to the INV Manager, and the consultant will maintain professional relationships with clients. The role also involves preparing written summaries of intakes, conducting data analysis, and producing reports for statistical purposes. The consultant will ensure compliance with the INV’s KPIs and service delivery standards, develop correspondence and memos, and maintain confidentiality. Participation in team meetings to present case statuses and occasional involvement in investigation teams may also be required. Continuous improvement of the intake and investigation processes will be a key focus area.

Required Qualifications:
Candidates must possess a Master's degree or equivalent in law, criminology/criminal justice, or a related field. Professional training or investigator certification is highly desirable. A minimum of three years of substantial professional experience in workplace investigations, corporate compliance, law, or a related field is required, particularly experience in addressing and resolving allegations of misconduct. Comprehensive knowledge of administrative investigation strategies and methodologies is essential, along with excellent interpersonal skills and the ability to work collaboratively across departments. Strong communication and presentation skills, both oral and written, are necessary, as well as excellent interviewing skills to elicit critical information from distressed individuals. The ability to manage conflicting priorities within tight deadlines is also important.

Educational Background:
The educational background required for this position includes a Master's degree or equivalent in relevant fields such as law, criminology, or criminal justice. This advanced education is crucial for understanding the complexities of workplace investigations and the legal frameworks surrounding them.

Experience:
The position requires a minimum of three years of relevant professional experience, particularly in workplace investigations or corporate compliance. Candidates should have a proven track record of addressing and resolving allegations of misconduct, with knowledge of investigatory best practices in international public organizations being highly desirable.

Languages:
Fluency in oral and written English is mandatory for this position. Additionally, proficiency in one or more of the following languages is preferred: Spanish, Russian, French, Arabic, Indonesian, Chinese, or Portuguese. This multilingual capability will enhance communication with diverse stakeholders and clients.

Additional Notes:
The position is a one-year appointment, renewable at the discretion of the World Bank Group, with a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered a full year toward the lifetime maximum. The World Bank Group is committed to being an equal opportunity and inclusive employer, ensuring that all candidates are evaluated based on their qualifications without discrimination based on gender, religion, race, ethnicity, sexual orientation, or disability. The selected candidate will be expected to contribute to a diverse and inclusive workplace culture.