Associate Management Support Officer

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• Its mission is to safeguard the rights and well-being of refugees, to ensure that everyone can exercise the right to seek asylum and find safe refuge in another state, and to return home voluntarily. UNHCR operates in over 130 countries and has a workforce of more than 18,000 staff members dedicated to helping those in need. The organization is committed to ensuring that all individuals are treated with dignity and respect, and it works tirelessly to provide protection and assistance to those who have been forcibly displaced from their homes due to conflict, persecution, or violence.

Job Overview:
The Associate Management Support Officer plays a crucial role in the effective delivery of management support services across various operational areas, including human resources, finance, supply chain, and administration. This position requires the incumbent to support the coordination of cross-functional processes, ensuring that operational activities align with relevant guidelines and procedures. The officer will work under the supervision of a more senior staff member and will be responsible for strengthening compliance, supporting operational planning, and promoting efficient service delivery. The role involves collaboration with functional counterparts and field offices to address routine management support issues and implement improvements as guided. The incumbent is expected to uphold UNHCR's core values of professionalism, integrity, and respect for diversity while performing their duties. This position is essential for maintaining the operational effectiveness of UNHCR's mission and ensuring that the organization can respond effectively to the needs of refugees and displaced persons.

Duties and Responsibilities:
The duties and responsibilities of the Associate Management Support Officer include, but are not limited to:

• Human Resources: Assist in workforce planning, recruitment, and onboarding processes in coordination with HR focal points. Provide basic guidance on the application of HR policies and support contract administration. Facilitate the implementation of performance management tools and staff learning initiatives. Support efforts to promote diversity, inclusion, and compliance with HR procedures.
• Financial Management: Participate in the preparation and monitoring of office and operational budgets. Compile and verify financial data for reporting and compliance with donor and UNHCR requirements. Support financial trend analysis to assist in planning and resource allocation. Liaise with Finance colleagues to ensure timely documentation and audit readiness.
• Supply Chain and Procurement: Assist in procurement planning and ensure proper documentation of procurement actions. Monitor delivery of goods and services and support asset and inventory tracking. Coordinate with relevant staff on the use of enterprise systems for procurement and logistics.
• Administrative and Office Management: Provide support in managing administrative functions such as travel, facilities, and records management. Assist in the rollout of IT tools that support operational processes. Contribute to consistency of administrative practices across units.
• Risk Management: Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision-making is risk-based in the functional area of work. Raise risks, issues, and concerns to a supervisor or to relevant functional colleagues.
• Perform other related duties as required.

Required Qualifications:
The required qualifications for the Associate Management Support Officer position include:

• Years of Experience / Degree Level: For P2/NOB - 3 years of relevant experience with an undergraduate degree; or 2 years of relevant experience with a graduate degree; or 1 year of relevant experience with a doctorate degree.
• Field(s) of Education: Business Administration, Finance, Human Resources, Supply Chain Management, or other relevant fields.
• Certificates and/or Licenses: Not specified, but relevant certifications in management support or related fields are advantageous.
• Relevant Job Experience: Essential experience in multi-functional management support roles in international, governmental, or non-profit organizations. Supervisory experience is considered an asset. Experience with Workday ERP, Oracle Cloud across multiple modules (People Management, Finance, Procurement) in a UN or international organization context is desirable.

Educational Background:
The educational background required for the Associate Management Support Officer position includes a bachelor's degree in fields such as Business Administration, Finance, Human Resources, Supply Chain Management, or other relevant disciplines. Advanced degrees such as a master's or doctorate are preferred, particularly for candidates with fewer years of experience. The educational qualifications should provide a solid foundation in management principles and practices relevant to the operational support functions of UNHCR.

Experience:
The level of experience needed for the Associate Management Support Officer position is as follows: Candidates should have a minimum of 3 years of relevant experience for those holding an undergraduate degree, 2 years for those with a graduate degree, or 1 year for those with a doctorate. This experience should be in multi-functional management support roles, ideally within international, governmental, or non-profit organizations. Candidates with supervisory experience or those who have worked with ERP systems such as Workday or Oracle Cloud will have an advantage in the selection process.

Languages:
For the Associate Management Support Officer position, knowledge of English is mandatory, and candidates should also be familiar with the UN working language of the duty station if it is not English. For National Professional jobs, knowledge of the local language is also required. Proficiency in additional UN languages is considered an asset and may enhance a candidate's application.

Additional Notes:
Additional notes regarding the position include that it is open for all nationals with the right to work in Kenya. UNHCR does not facilitate the obtaining of work visas for recruitment purposes. Shortlisted candidates may be required to sit for a test as part of the selection process. It is important to note that no late applications will be accepted. UNHCR is committed to diversity and encourages applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. Furthermore, UNHCR does not charge a fee at any stage of the recruitment process, including application, interview, meeting, processing, training, or any other fees.