Monitoring, Evaluation and Learning (MEL) Coordinator

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a humanitarian organization that was established to help people affected by displacement. The NRC operates in multiple countries, focusing on providing assistance and protection to refugees and internally displaced persons. The organization aims to promote the rights of displaced people and provide them with the necessary support to rebuild their lives. NRC has a significant presence in North-East Ukraine, where it is expanding its operations to better serve the affected populations. The organization is known for its commitment to quality programming and evidence-based decision-making, which is reflected in its Monitoring, Evaluation, and Learning (MEL) framework.

Job Overview:
The Monitoring, Evaluation and Learning (MEL) Coordinator position is crucial for the Norwegian Refugee Council's North-East area office, which is set to become operational in the first half of 202

• The MEL Coordinator will play a key role in establishing and implementing systems that promote evidence-based decision-making and enhance program performance. This position will involve supporting the development of MEL systems, including Standard Operating Procedures and guidance, in alignment with NRC's global MEL framework. The MEL Coordinator will also contribute to quality programming by ensuring access to relevant and timely information regarding program effectiveness. This role requires collaboration with area office staff and local partners to build capacity in MEL systems and processes, ensuring adherence to NRC policies and frameworks. The start date for this position is March 2026, indicating the importance of early preparations for the new area office.

Duties and Responsibilities:
The MEL Coordinator will have a comprehensive set of responsibilities, including:

• Supporting the development and implementation of MEL systems and procedures in alignment with NRC's global framework.
• Contributing to grants-related tasks, including proposal development and reporting.
• Participating in design" style="border-bottom: 1px dotted #007bff !important;">program design discussions and assisting with log frame development.
• Working with local partners to ensure effective MEL systems are in place.
• Supporting program staff in planning and executing MEL activities, including data collection and analysis.
• Contributing to organizational learning through analysis and lessons learned discussions.
• Capacity building and training of program and MEL support staff.
• Managing a team of directly reporting staff, including performance management and staff development.
• Developing assessment tools and methodologies for data collection. 1
• Leading the documentation and provision of timely MEL reports and dashboards. 1
• Facilitating third-party monitoring requests and participating in project review meetings. 1
• Engaging in other MEL activities as agreed with senior management.

Required Qualifications:
Candidates for the MEL Coordinator position should possess a range of professional competencies, including at least three years of experience in an international NGO, preferably in emergency or post-conflict settings. They should have demonstrated knowledge of monitoring and evaluation principles and approaches, as well as experience in capacity building for diverse colleagues. Proficiency in English is mandatory, along with strong analytical and computer skills, including familiarity with MS Office and quantitative analysis tools. Desirable qualifications include experience with SPSS, STATA, Power BI, and GIS. Candidates should also have a solid understanding of the humanitarian context in Ukraine and the dynamics of NGO operations.

Educational Background:
The educational background required for this position includes higher education in fields such as social sciences, statistics, research, international development, or economics. This educational foundation is essential for understanding the complexities of monitoring and evaluation in humanitarian settings and for effectively contributing to the NRC's mission in North-East Ukraine.

Experience:
The position requires candidates to have a minimum of three years of relevant experience in an international NGO, with a focus on monitoring and evaluation systems development and team management. Experience in emergency or post-conflict settings is particularly valuable, as it provides insight into the challenges faced by displaced populations and the importance of effective program evaluation.

Languages:
Proficiency in English is mandatory for this position, as it is the primary language of communication within the organization and with external partners. Knowledge of additional languages relevant to the local context may be considered an asset, enhancing communication with local stakeholders and beneficiaries.

Additional Notes:
This position is full-time and will be based in Kharkiv, Ukraine. The start date is set for March 2026, indicating that the recruitment process will take place in advance of the operational launch of the new area office. The role involves significant responsibilities, including team management and capacity building, which are critical for ensuring the success of the MEL functions within the NRC's North-East operations. The organization is committed to providing competitive compensation and benefits to attract qualified candidates.