Human Resources Officer

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of eradicating hunger and ensuring that no child goes to bed hungry. WFP's vision is to create a diverse, committed, skilled, and high-performing workforce that operates in a healthy and inclusive work environment, living by the values of Integrity, Collaboration, Commitment, Humanity, and Inclusion. WFP has been recognized for its efforts, being awarded the Nobel Peace Prize in 2020, and continues to invest in the personal and professional development of its employees through various training and mentorship programs. For more information, visit the WFP website at https://www.wfp.org and follow them on social media for updates.

Job Overview:
The Human Resources Officer will execute a series of HR tasks to support the precise implementation of WFP's policies and procedures, facilitating the effective functioning of a client-focused and strategically oriented HR service. The role is critical in ensuring that the HR services provided are consistent and effective, contributing to the overall mission of WFP to combat hunger and support vulnerable populations. The officer will work closely with various internal units and offices on HR-related matters, ensuring that all HR processes are adhered to and that staff members are well-informed about HR systems and procedures. This position requires a proactive approach to problem-solving and a commitment to maintaining high standards of confidentiality and data accuracy.

Duties and Responsibilities:
The Human Resources Officer will be responsible for a variety of tasks, including:

• Responding to general HR inquiries and following up on actions taken to ensure the consistency and effectiveness of HR services.
• Providing on-the-job training and guidance to other staff members to enhance their understanding of HR systems and procedures.
• Liaising with other internal units and offices regarding HR matters such as payroll and contracts, ensuring timely and accurate service delivery.
• Utilizing HR information systems to input and update various HR data, assisting in tracking deadlines (e.g., contract expirations, evaluations) while ensuring compliance with established timelines and data accuracy.
• Extracting and compiling HR data related to recruitment, selection, contractual conditions, entitlements, performance, and training needs to support analysis and reporting requirements.
• Drafting various HR documents required for specific work areas (e.g., employment contracts, administrative correspondence, training-related documents) while ensuring accuracy and adherence to deadlines.
• Providing administrative support in various HR activities as assigned by the HR professional, in accordance with relevant processes and procedures.
• Maintaining confidential personnel records, HR databases, and archives to ensure proper storage and updating of data in line with established standards.
• Performing any other tasks required to support the effective delivery of HR services and organizational objectives.

Required Qualifications:
The position requires a minimum of a secondary school diploma, with any additional training or certification in Human Resources considered an asset. Candidates should possess five (5) years of relevant professional experience in the field of human resources, demonstrating a solid understanding of HR operations, training and development, payroll processing, policy interpretation, and talent acquisition. Knowledge of HR information systems such as WINGS, Workday, and PasPortNG is essential. Experience working in field assignments within humanitarian agencies, NGOs, or UN organizations is a significant advantage. Candidates must also demonstrate strong communication skills and the ability to adapt instructions to suit less experienced staff members.

Educational Background:
A minimum of a secondary school diploma is required for this position. Any additional training or certification in Human Resources will be considered a valuable asset, enhancing the candidate's qualifications for the role.

Experience:
Candidates must have a minimum of five (5) years of relevant professional experience in human resources management. This experience should include specific activities related to HR operations, such as payroll management, recruitment processes, and employee onboarding. Experience in diverse humanitarian contexts and the ability to navigate various strategic priorities are also essential.

Languages:
Fluency in French (level C) is mandatory, both spoken and written. Knowledge of English is considered an asset, enhancing communication capabilities within the organization and with international partners.

Additional Notes:
This position is full-time and is based in Kinshasa, Democratic Republic of the Congo. The World Food Programme is committed to providing an inclusive work environment and encourages applications from individuals with disabilities. The recruitment process will include reasonable accommodations for candidates who require them. WFP does not charge any fees during the application process, and all employment decisions are made based on organizational needs, job requirements, and individual qualifications. Selected candidates will undergo rigorous reference and background checks to ensure compliance with WFP's standards.