Intern - Network & Communications

Job Posting Organization:
The United Nations (UN) is an international organization founded in 1945, currently comprising 193 member states. Its mission is to promote peace, security" style="border-bottom: 1px dotted #007bff !important;">security, and cooperation among nations, addressing global challenges such as poverty, inequality, and climate change. The UN operates in various sectors, including humanitarian aid, human rights, and sustainable development, with a workforce of over 44,000 employees across the globe. The organization is committed to fostering inclusive environments and encourages applications from diverse backgrounds, including women and persons with disabilities.

Job Overview:
The internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position is situated within the Publications, Conference, and Knowledge Management Division (PCKMD) of the Information and Communications Technology Services Section (ICTSS). The intern will work under the direct supervision of the Chief of ICTSS and the NetCom Team leader. The role is designed to provide practical experience in network and communications support, focusing on various initiatives such as configuration automation, WLAN upgrades, and network troubleshooting. The intern will engage in hands-on tasks that contribute to the overall efficiency and effectiveness of the ICTSS, gaining valuable insights into the workings of a major international organization while developing technical skills relevant to the field of information technology and communications.

Duties and Responsibilities:
The intern's responsibilities will include a range of tasks aimed at supporting the Network & Communications team. Key duties will involve:

• Assisting in the implementation of configuration automation and management solutions, ensuring that network configurations are optimized for performance and reliability.
• Supporting WLAN upgrade initiatives, which will include physical deployment of new access points, configuring settings, and troubleshooting connectivity issues.
• Engaging in network troubleshooting and maintenance, diagnosing and resolving issues related to connectivity, performance, and device failures, as well as performing routine maintenance tasks such as software updates.
• Contributing to LAN/WAN and Internet network expansion tasks, assisting in the planning and execution of network growth strategies.
• Participating in other IT-related activities as needed, which may include documentation, inventory management, and support for various IT projects, thereby enhancing the overall success of the department.

Required Qualifications:
Candidates are encouraged to apply regardless of their background, with a particular emphasis on inclusivity for women and persons with disabilities. Applicants must be students in their final year of a bachelor's degree or equivalent, or have completed a bachelor's, master's, or Ph.D. program. While professional work experience is not required, familiarity with standard software applications such as MS Word, MS PowerPoint, and MS Teams is essential. Additionally, the ability to draft news articles or social media posts is desirable, as is the capability to design surveys and polls.

Educational Background:
The position requires applicants to be enrolled in or have completed a relevant academic program. Specifically, candidates should be in their final year of a bachelor's degree, or have completed a master's or Ph.D. program. This educational background should be closely related to the internship's focus on information technology and communications, ensuring that the intern possesses the foundational knowledge necessary for the role.

Experience:
While prior professional work experience is not a prerequisite for this internship, candidates should demonstrate a strong academic background in a relevant field. The internship is designed for individuals who are in the final stages of their academic journey, allowing them to gain practical experience and apply their theoretical knowledge in a real-world setting. This opportunity is particularly suited for those looking to enhance their skills and gain insights into the operations of an international organization.

Languages:
Applicants are not required to have professional work experience, but a good command of English is essential. Knowledge of additional languages may be beneficial, particularly in a multicultural environment like the UN, where communication across diverse linguistic backgrounds is common. The ability to draft articles and social media content in English is particularly desirable.

Additional Notes:
This internship is an in-person position located in Addis Ababa, Ethiopia, with an expected duration of six months. It is important to note that interns are not financially compensated by the United Nations, and all costs related to travel, visas, accommodation, and living expenses are the responsibility of the interns or their sponsoring institutions. Interns who are not citizens or permanent residents of Ethiopia may need to secure the appropriate visa and work authorization prior to starting the internship. The UN emphasizes that there are no fees associated with the recruitment process, ensuring that all applicants are treated fairly and equitably.