SA Area Manager

Job Posting Organization:
Save the Children Australia is a prominent non-profit organization dedicated to improving the lives of children both in Australia and globally. Established with the mission to ensure that every child has the opportunity to grow up healthy, educated, and safe, Save the Children operates numerous programs and initiatives aimed at addressing the needs of vulnerable children. The organization has a significant presence in Australia, with a network of op shops that not only provide retail therapy but also generate funds for various child-focused projects. Save the Children Australia employs a diverse workforce and is committed to fostering an inclusive environment that celebrates differences and promotes equality. The organization is known for its strong community engagement and volunteer programs, which play a crucial role in its operations. With a focus on sustainability and social responsibility, Save the Children Australia is dedicated to making a lasting impact on the lives of children.

Job Overview:
The SA Area Manager position is a full-time, maximum term role designed to cover a six-month maternity leave. This pivotal role involves overseeing the retail operations of Save the Children op shops across Adelaide, ensuring that the shops are successful and aligned with the organization's mission. The Area Manager will be responsible for managing profit and loss performance, training and mentoring a team of volunteers, and ensuring compliance with operational and safety standards. The role requires daily travel within Adelaide and may involve occasional weekend and evening work. The Area Manager will play a crucial role in delivering on Save the Children's vision of creating a better world for children, making this position not only a job but a chance to make a significant difference in the community.

Duties and Responsibilities:
The duties and responsibilities of the SA Area Manager include:

• Managing the profit and loss performance for all stores within the designated area, ensuring financial targets are met.
• Training, managing, and mentoring a team of volunteers to achieve success in their roles and contribute positively to the shop's operations.
• Overseeing merchandise and stock management to maximize sales and ensure that the shops are well-stocked with appealing products.
• Ensuring compliance with all operational and safety regulations, maintaining a safe environment for both staff and customers.
• Supporting the team in achieving their goals and delivering maximized profits to Save the Children Australia.
• Developing and implementing strategies to enhance customer experience and engagement within the shops.
• Collaborating with other team members and departments to promote the mission and values of Save the Children.
• Participating in community engagement activities to raise awareness and support for Save the Children’s initiatives.

Required Qualifications:
The ideal candidate for the SA Area Manager position should possess strong retail management skills across all aspects of retail operations. They should have experience in multi-site or big-box retail management, demonstrating a successful track record in leading and developing teams. The candidate must exhibit excellent leadership skills, with the ability to engage and motivate staff effectively. Strong written, interpersonal, and verbal communication skills are essential, along with strong time management and organizational abilities. A customer service focus is crucial, with a motivation to continuously improve the customer experience in the shops. Additionally, the candidate should be dynamic, passionate, and people-oriented, with a willingness to think creatively and outside the box.

Educational Background:
While specific educational qualifications are not explicitly stated, a background in retail management, business administration, or a related field would be advantageous for the SA Area Manager position. Relevant certifications or training in retail operations, team leadership, or customer service may also be beneficial.

Experience:
Candidates should have significant experience in retail management, ideally in a multi-site or big-box environment. Previous roles as an Area Manager, Cluster Manager, or Senior Store Manager are preferred, as these positions provide the necessary skills and experience to succeed in this role. A proven track record of managing teams, achieving sales targets, and enhancing customer experiences is essential.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the team and with customers. Additional language skills may be considered an asset, particularly in diverse communities.

Additional Notes:
This position is a full-time role covering a maximum term of six months for maternity leave. The Area Manager will be expected to work flexible hours, including weekends and evenings as needed. Save the Children Australia is committed to diversity and inclusion, encouraging applications from Aboriginal and Torres Strait Islander candidates. The organization offers a range of employee benefits, including salary packaging, additional leave options, and support for workplace wellness. All employees are required to undergo a National Police Check and a Working with Children Check, and must adhere to the Child Safeguarding Policy and Code of Conduct.