Operations Analyst - Data Analytics, Visualization & Knowledge Management

Job Posting Organization:
The International Finance Corporation (IFC) is a member of the World Bank Group, which is one of the largest sources of funding and knowledge for developing countries. Established to focus on the private sector in emerging markets, IFC operates in over 100 countries and is dedicated to creating markets and opportunities that help alleviate poverty. The organization has a significant global presence with 189 member countries and more than 120 offices worldwide. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions to create a world free of poverty on a livable planet. The organization emphasizes sustainable development, shared prosperity, and the importance of partnerships with both public and private sectors to address the most pressing global challenges.

Job Overview:
The Operations Analyst position within the MAS Global Analytics unit at IFC is designed to provide critical informational and analytical support to various teams within the Manufacturing, Agribusiness and Services (MAS) Industry Group. The role involves tracking and reporting on investment activities, new business pipelines, and performance metrics. The Operations Analyst will also play a key role in supporting knowledge management and learning (KM&L) activities, which include the development and dissemination of knowledge products and organizing learning events. This position is pivotal in ensuring that data-driven insights are effectively communicated to management and stakeholders, thereby facilitating informed decision-making and strategic planning within the organization. The Operations Analyst will be expected to work collaboratively with various teams, ensuring that data integrity and quality are maintained across all reporting and analytical functions.

Duties and Responsibilities:
The Operations Analyst will be responsible for a wide range of duties, including but not limited to:

• Providing informational and analytical support by extracting data from IFC management information systems (MIS) and preparing materials, tools, and dashboards for regular analyses and presentations to MAS management and staff.
• Supporting coordination with IFC’s Corporate Portfolio Management and Corporate Analytics and Reporting on corporate-wide initiatives, including new business pipeline tracking and program KPI evaluations.
• Preparing, updating, and uploading reports and tools generated by the MAS Global Analytics unit to SharePoint, while maintaining periodic data quality checks.
• Updating and maintaining various dashboards related to MAS activities and resolving data quality issues.
• Addressing ad-hoc information requests from various directors and teams, performing research and data analysis as needed.
• Supporting KM&L activities by developing and disseminating knowledge products and organizing learning events.
• Maintaining and updating the internal MAS Knowledge Assets database and generating related reports.
• Developing and delivering training sessions related to MAS portfolio data and resources as required.

Required Qualifications:
Candidates must possess a Master’s degree in Business Analytics, Statistics, Economics, Data Science, Knowledge Management, Business Administration, or a related field, along with a minimum of 2 years of relevant experience in reporting, analytics, and data management. Alternatively, a Bachelor’s degree with at least 4 years of relevant experience is acceptable. Proficiency in Power BI, DAX, Power Query, Tableau, Excel, PowerPoint, and SharePoint is essential, along with the ability to learn new applications and systems quickly. Experience with AI-enabled tools is preferred. Candidates should demonstrate strong organizational skills, the ability to work independently under pressure, and excellent interpersonal skills to collaborate effectively with colleagues at all levels.

Educational Background:
The educational requirements for this position include a Master’s degree in a relevant field such as Business Analytics, Statistics, Economics, Data Science, Knowledge Management, or Business Administration. Candidates with a Bachelor’s degree in these fields will also be considered if they have a minimum of 4 years of relevant experience. The educational background should ideally include coursework or training that emphasizes data analysis, business processes, and knowledge management principles.

Experience:
The ideal candidate should have at least 2 years of relevant experience in reporting, analytics, and data management if they hold a Master’s degree. For those with a Bachelor’s degree, a minimum of 4 years of relevant experience is required. Experience should include exposure to business processes related to IFC operations, human resources, and budget administration. Familiarity with data visualization tools and the ability to analyze and interpret complex data sets is crucial for success in this role.

Languages:
The mandatory language for this position is English. Proficiency in additional languages is considered a plus, although specific preferred languages are not mentioned in the job description. Candidates should possess excellent written and verbal communication skills in English to effectively convey information and insights to diverse stakeholders.

Additional Notes:
This position is a local recruitment opportunity based in Washington, DC, with a term duration of 3 years. The role is full-time and involves working closely with various teams within the organization. The World Bank Group offers a comprehensive benefits package, including a retirement plan, medical, life and disability insurance, and paid leave, including parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunities for all candidates regardless of gender, race, ethnicity, sexual orientation, or disability.