ICT Contract Management Associate

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and is a Related Organization of the United Nations. It is the leading UN agency in the field of migration, working closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all, providing services and advice to governments and migrants. The organization is committed to ensuring a workplace where all employees can thrive professionally while working towards harnessing the full potential of migration. IOM operates in numerous countries around the world, focusing on various aspects of migration management and providing support to both migrants and host communities. The organization values diversity and inclusion, encouraging applications from qualified female candidates and individuals from non-represented member countries. IOM's workplace culture emphasizes respect, integrity, professionalism, and empathy, fostering an environment where all employees can contribute to the organization's mission effectively.

Job Overview:
The ICT Contract Management Associate will be responsible for managing the full cycle of ICT contract management within the ICT department. This role involves close collaboration with ICT project managers and various IOM business units to ensure compliance with IOM’s regulations, rules, and procedures. The associate will assist in coordinating and executing the end-to-end ICT contract management cycle, which includes the pre-award phase, award phase, management/development phase, and end of contract lifecycle phase. Key functions include supporting procurement documentation, maintaining contract records, tracking deliverables and deadlines, and ensuring alignment with organizational goals and compliance standards. The associate will also conduct market research to inform the development of Long-Term Agreements (LTAs) and provide daily support in monitoring contract management activities to facilitate timely processing and execution of contract agreements. This position requires a proactive approach to managing contract-related inquiries and maintaining an updated ICT Contract Database, ensuring that essential contract elements are accurately recorded throughout the Procure-to-Pay process. The associate will also document supplier performance and check compliance with agreed terms and conditions in coordination with Project Managers, contributing to the overall efficiency and effectiveness of the ICT department.

Duties and Responsibilities:

• Coordinate and execute the full cycle of ICT contract management, including pre-award, award, management/development, and end-of-contract phases.
• Support procurement documentation and maintain accurate contract records.
• Track deliverables and deadlines to ensure compliance with organizational goals and standards.
• Collaborate with Project Managers to identify ICT-related requirements and contribute to contract documentation and planning.
• Conduct market research to gather information on potential suppliers for the development of Long-Term Agreements (LTAs).
• Monitor contract management activities to facilitate timely processing and execution of agreements.
• Act as a focal point for routine contract-related inquiries, providing support on service delivery follow-up, contract obligations, and payment status.
• Maintain the ICT Contract Database, ensuring it is regularly updated with essential contract elements.
• Assist in the preparation of a centralized contract database storage system that is easily accessible. 1
• Track and maintain the master service agreement, providing regular updates on deliverables, milestones, deadlines, payment dates, and notice periods. 1
• Document supplier performance and ensure compliance with agreed terms and conditions. 1
• Perform other duties as assigned by the supervisor.

Required Qualifications:

• High school diploma with five years of relevant professional experience, or a Bachelor’s degree in Business Administration, Accounting, Logistics, Supply Chain Management, or a related field from an accredited academic institution with three years of relevant professional experience.
• Certification in Procurement, Logistics, or Supply Chain Management is an advantage.
• Knowledge and use of advanced Microsoft Office applications.
• Hands-on experience with ERP systems.
• Excellent knowledge of public sector procurement and logistics rules and procedures, or similar organizations such as the UN.
• Familiarity with accounting systems, software, and procedures.
• Ability to prepare clear and concise reports and coordinate administrative activities.
• Strong oral and written communication skills.
• Good analytical and report-writing skills.

Educational Background:
Candidates must possess either a high school diploma with five years of relevant professional experience or a Bachelor’s degree in Business Administration, Accounting, Logistics, Supply Chain Management, or a related field from an accredited academic institution, accompanied by three years of relevant professional experience. Accreditation of universities must be from those listed in the UNESCO World Higher Education Database. A certification in Procurement, Logistics, or Supply Chain Management is considered an advantage for applicants.

Experience:
The position requires a minimum of five years of relevant professional experience for candidates with a high school diploma, or three years of relevant professional experience for those with a Bachelor’s degree. Candidates should have hands-on experience with ERP systems and a solid understanding of public sector procurement and logistics rules and procedures, particularly within organizations similar to the UN. Experience in contract management and supplier performance documentation is also essential.

Languages:
Fluency in English is required, both oral and written. Knowledge of an official UN language (Arabic, Chinese, French, Russian, or Spanish) is considered an advantage. Proficiency in the required languages will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Additional Notes:
The contract type for this position is a One Year Fixed Term, with an initial duration of twelve months and a possibility of extension. The position is classified at Grade G

• Candidates must possess the right of residence and the right to work in Spain, as they will be considered locally recruited and eligible for allowances and benefits available to locally-recruited staff members. The appointment is subject to certification of medical fitness, accreditation, residency or visa requirements, and security" style="border-bottom: 1px dotted #007bff !important;">security clearances. Vaccination against COVID-19 will be required for individuals hired on or after 15 November 2021, subject to certain exemptions. The closing date for applications is 31 August 2025, and no late applications will be accepted. IOM does not charge a fee at any stage of its recruitment process and only accepts applications submitted through the IOM e-Recruitment system.