Country Support Manager (CSM), Global Diagnostics

Job Posting Organization:
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization founded in 2002, primarily in response to the HIV/AIDS epidemic. Its mission is to save lives and reduce the burden of disease in low- and middle-income countries by supporting governments and the private sector in creating and sustaining high-quality health systems. CHAI operates in over 40 countries and employs a diverse team dedicated to improving health outcomes through innovative programs. The organization has expanded its focus beyond HIV to include other infectious diseases and non-communicable diseases, emphasizing the importance of sustainable health systems and equitable access to healthcare.

Job Overview:
The Country Support Manager (CSM) for Global Diagnostics will play a pivotal role in supporting market shaping activities across various disease areas, including HIV, tuberculosis (TB), and maternal and child health (MNCH). The CSM will be responsible for conducting analytical work to design and implement strategies that ensure the supply of essential diagnostics at affordable prices in low- and middle-income countries (LMICs). This position requires the ability to synthesize complex data from multiple sources and communicate strategic recommendations effectively to stakeholders, including suppliers, country programs, and donors. The CSM will also foster collaborative relationships within CHAI and with external partners to achieve market access goals.

Duties and Responsibilities:
The CSM will manage the development of databases and analytical frameworks to identify and prioritize market-shaping interventions. Responsibilities include analyzing market trends, developing demand forecasts, preparing presentations and reports to inform global policy, and presenting findings to various audiences. The CSM will build productive relationships with internal and external partners to assess market dynamics and develop strategies for market-shaping interventions. Additionally, the CSM will create tailored communication materials based on analyses and effectively communicate findings and recommendations to diverse audiences. Other responsibilities may be assigned as needed by the team.

Required Qualifications:
Candidates must possess an advanced degree in Business, Economics, Public Health, or a related field, along with a minimum of 4 years of professional experience in a relevant setting. The ideal candidate should have the ability to navigate complex governmental processes and influence decision-making collaboratively. Strong analytical and quantitative skills are essential, with significant experience in Excel and PowerPoint. An entrepreneurial mindset and the ability to work independently on complex projects in a fast-paced environment are crucial. Candidates should also demonstrate exceptional interpersonal skills and the ability to multitask effectively.

Educational Background:
An advanced degree in Business, Economics, Public Health, or a related discipline is required for this position. This educational background should be complemented by professional experience that demonstrates increasing levels of responsibility and expertise in relevant fields.

Experience:
The position requires a minimum of 4 years of professional experience in either the private or public sector, with a focus on roles that involve analytical work, market shaping, or health systems strengthening. Experience in management consulting, investment banking, supply chain, or the pharmaceutical and diagnostics industry is preferred, indicating a strong understanding of market dynamics and stakeholder engagement.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the global nature of the organization and the need for effective communication with diverse stakeholders. Additional language skills may be advantageous, particularly in regions where CHAI operates.

Additional Notes:
This position is remote, with the option to be based in a program country, subject to CHAI leadership approval. The role may require up to 25% travel, indicating a need for flexibility and adaptability in working arrangements. CHAI is committed to diversity and inclusion, ensuring that all applicants have equal access to employment opportunities.