Office Manager

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is a prominent international financial institution established to foster the transition towards open market-oriented economies and to promote private and entrepreneurial initiatives in countries across Europe, Asia, and beyond. Founded in 1991, the EBRD has grown to employ thousands of professionals and operates in over 30 countries. The bank's mission is to support the development of sustainable economies by investing in projects that create jobs, promote innovation, and enhance the quality of life in the regions it serves. The EBRD is known for its commitment to sustainability, equality, and digital transformation, making it a leader in the financial sector.

Job Overview:
As an Office Manager at the EBRD, you will be responsible for overseeing all administrative functions necessary for the smooth operation of the Resident Office in Cotonou, Benin. This role is critical as it involves setting up the office, managing property, budgeting, coordinating human resources, providing IT support, and ensuring security" style="border-bottom: 1px dotted #007bff !important;">security measures are in place. You will play a pivotal role in supporting the Head of Office and visiting teams, ensuring that all operations run efficiently. The position requires a highly organized individual with a keen attention to detail, capable of managing confidential information and maintaining effective communication with local authorities and external service providers. Your ability to multitask and prioritize will be essential in this dynamic environment.

Duties and Responsibilities:
The Office Manager will have a comprehensive set of responsibilities that include:

• Office Management & Administration: Supporting the establishment of the new Resident Office in Benin, coordinating with local authorities and EBRD teams; managing office operations including inventory, supplies, and maintenance; liaising with the landlord and overseeing lease agreements, security, and facilities management; ensuring IT and workstation setup for staff and visitors; acting as a local security focal point and maintaining business continuity plans.
• Finance & Budgeting: Preparing and monitoring the office budget to ensure efficient financial management; processing payments, handling petty cash, and reconciling corporate credit cards; overseeing local supplier invoices and ensuring compliance with financial controls.
• HR & Administrative Support: Assisting with staff onboarding, accreditation, and visa processes; maintaining accurate HR records, including sick leave and medical insurance updates; supervising administrative and support staff, providing training and workload coordination; providing administrative support to the Head of Office and banking teams as needed.

Required Qualifications:
Candidates must possess a Bachelor’s degree or equivalent experience in administration, finance, or office management. Previous experience in a senior administrative or accounting role, ideally within an international organization, is essential. Strong organizational, communication, and interpersonal skills are required, along with technical proficiency in financial processes, office management systems, and IT coordination. A high level of integrity and professionalism is crucial, as well as the ability to handle sensitive matters with discretion.

Educational Background:
The ideal candidate should have a Bachelor’s degree in a relevant field such as administration, finance, or office management. Equivalent experience in a related area may also be considered acceptable. Continuous professional development and training in office management or related disciplines would be advantageous.

Experience:
The position requires previous experience in a senior administrative or accounting role, ideally within an international organization. Candidates should have a proven track record of managing office operations and supporting senior management, demonstrating the ability to work in a fast-paced and dynamic environment.

Languages:
Fluency in English and French is mandatory for this position, as these are the primary languages of communication within the EBRD and with local stakeholders. Knowledge of local languages would be considered an advantage, enhancing communication with local authorities and service providers.

Additional Notes:
This position is a regular contract role with a contract length that is not specified. The EBRD is committed to promoting a diverse and inclusive work environment, encouraging applications from all qualified candidates regardless of their background. The role is expected to be full-time, with a flexible working arrangement that requires employees to attend the office 50% of their working time. Compensation and benefits details are not specified in the job posting, but candidates can expect to work with a globally recognized financial institution that values its employees and promotes professional growth.