IT Analyst, Business Analysis (Scrum Master)

Job Posting Organization:
The World Bank Group is a global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. Established in 1944, it has grown to include 189 member countries and operates in more than 130 offices worldwide. The organization focuses on providing funding and knowledge to developing countries, working with both public and private sector partners to invest in innovative projects that address urgent global challenges. The World Bank Group aims to leverage data, research, and technology to create sustainable solutions for development issues.

Job Overview:
The IT Analyst position within the World Bank Group is crucial for implementing IT solutions that support the organization's mission of alleviating poverty and enhancing shared prosperity. The role involves working closely with finance clients to maintain and enhance cloud-based web applications that are integral to the operations of the International Development Association (IDA) and the International Bank for Reconstruction and Development (IBRD). The IT Analyst will be part of an Agile team, responsible for delivering innovative IT solutions that align with business objectives, while fostering a culture of continuous improvement. The position requires a proactive approach to problem-solving and collaboration with various stakeholders to ensure the successful implementation of IT projects and maintenance of existing systems.

Duties and Responsibilities:
The IT Analyst will report to the ITSFE team lead and will have a range of responsibilities including: supporting and maintaining cloud-based systems, implementing new IT solutions based on business requirements, fostering a culture of continuous improvement, ensuring adherence to Agile practices, resolving conflicts within the team, liaising with onsite and offshore teams, facilitating Agile ceremonies, assessing complex situations, providing clear user stories and acceptance criteria, coordinating business review processes, documenting key business processes, assisting in code development and testing, providing operational support for production systems, participating in user training, and collaborating with business analysts and project managers to clarify requirements. The role also involves evaluating work, contributing to test plans, and ensuring compliance with organizational policies and procedures.

Required Qualifications:
Candidates must possess a Master's degree with at least 2 years of relevant experience or a Bachelor's degree with a minimum of 4 years of relevant experience, preferably with Multilateral Development Banks (MDBs). They should have experience working with geographically distributed teams, familiarity with industry-standard processes for systems design and Agile implementations, and a track record of eagerness to learn and contribute effectively. Strong communication and interpersonal skills are essential for liaising with stakeholders and facilitating meetings. Candidates should also demonstrate problem-solving abilities and a capacity to work independently and collaboratively.

Educational Background:
The educational requirements for this position include a Master's degree in a relevant field with at least 2 years of experience or a Bachelor's degree with a minimum of 4 years of relevant experience. Candidates with experience in the finance domain or working with MDBs will be preferred. A strong academic background in information technology, business analysis, or a related field is essential for success in this role.

Experience:
The ideal candidate should have a minimum of 2 years of relevant experience for those with a Master's degree, or at least 4 years for those with a Bachelor's degree. Experience working with geographically distributed teams across different time zones is highly desirable. Familiarity with Agile methodologies, change management procedures, and the software development lifecycle is also important. Candidates should have a proven ability to contribute to projects with minimal guidance and demonstrate a willingness to seek advice when needed.

Languages:
The mandatory language for this position is English. Proficiency in additional languages may be considered an asset but is not required. Strong communication skills in English are essential for effective collaboration with international teams and stakeholders.

Additional Notes:
This position is a local recruitment opportunity with a term duration of 4 years. The role is full-time and involves working within a collaborative team environment. The World Bank Group offers a comprehensive benefits package, including a retirement plan, medical, life, and disability insurance, as well as paid leave, including parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunities for all candidates regardless of gender, race, ethnicity, sexual orientation, or disability.