Voluntario(a) en Línea

Job Advertisement

Position Title: Voluntario(a) en Línea
Location: Bolivia
Country: Bolivia
Deadline Date: Not specified

Job Details

Job Posting Organization:
UNICEF, established by the United Nations General Assembly, is dedicated to advocating for children's rights and ensuring their basic needs are met. The organization operates globally, focusing on the protection and development of children, particularly in developing countries. UNICEF mobilizes resources and political will to support countries in forming policies and delivering services for children and their families. The organization prioritizes the most disadvantaged children, including those affected by war, disasters, and extreme poverty, and works in emergencies to protect children's rights. UNICEF collaborates with various partners to promote equal rights for women and girls and supports their participation in community development.

Job Overview:
The position of Voluntario(a) en Línea involves providing emotional support and psychoeducational counseling to the Bolivian community through a call center service. Volunteers will work in shifts, dedicating 10 hours per week, and will coordinate their schedules with a team of professionals. The role includes extensive training on care protocols, emotional first aid, and supervision by coordinators. Volunteers are encouraged to participate in online workshops and training sessions offered by UNICEF Bolivia, which focus on mental health care and violence prevention. Successful completion of training will result in certification for volunteers, acknowledging their contributions and skills acquired during the program.

Duties and Responsibilities:
Volunteers will be responsible for attending to community members via a call center, providing emotional support and psychoeducational counseling. They will work in shifts, coordinating their hours with the professional team. Volunteers must complete a comprehensive training process on care protocols, including emotional first aid. They will receive ongoing support and supervision from coordinators. Participation in additional workshops and training sessions is encouraged to enhance their skills in mental health care and violence prevention. Volunteers will also need to maintain a distraction-free workspace to ensure effective communication during calls.

Required Qualifications:
Candidates must possess a computer with Windows 10 or later, or a MAC with Catalina or later. A stable internet connection of at least 15 megabits per second via cable or 30 megabits via Wi-Fi is required. Additionally, volunteers should have functioning headphones with a microphone and a quiet workspace to minimize distractions during calls. Previous experience in counseling or mental health support is beneficial but not mandatory.

Educational Background:
While specific educational qualifications are not explicitly stated, a background in psychology, social work, or a related field would be advantageous for this role. Training provided by UNICEF will equip volunteers with the necessary skills to perform their duties effectively.

Experience:
Experience in counseling, mental health support, or community service is preferred but not required. Volunteers should be willing to learn and engage in training sessions to develop their skills further. The role is suitable for individuals looking to gain experience in the field of mental health and community support.

Languages:
Fluency in Spanish is mandatory, as the service is provided to the Bolivian community. Knowledge of indigenous languages such as Aymara or Quechua is a plus, as it may enhance communication with diverse populations.

Additional Notes:
The position is a volunteer role, requiring a commitment of 10 hours per week. It is not a paid position, but volunteers will receive certificates upon successful completion of training and participation in the program. The role is designed to be flexible, allowing volunteers to coordinate their schedules with the professional team. This opportunity is ideal for individuals interested in gaining experience in mental health support and community service.