Information Systems Assistant

Job Advertisement

Position Title: Information Systems Assistant
Location: Kinshasa
Country: Democratic Republic of Congo
Deadline Date: 30 June 2025

Job Details

Job Posting Organization:
The United Nations Organization Stabilization Mission in the Democratic Republic of Congo (MONUSCO) was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). The mission aims to support the Congolese government in stabilizing the country and ensuring peace and security" style="border-bottom: 1px dotted #007bff !important;">security. MONUSCO operates in various regions of the DRC, focusing on protecting civilians, supporting the disarmament of armed groups, and facilitating humanitarian assistance. The organization employs a diverse workforce and collaborates with multiple stakeholders to achieve its objectives.

Job Overview:
The Information Systems Assistant position is crucial for the effective operation of the ICT department within MONUSCO. The role involves providing comprehensive technical assistance in video conferencing and security systems, ensuring that all technological aspects of the mission's operations run smoothly. The assistant will work under the direct supervision of the ICT Operations Officer and will be responsible for developing design concepts and specifications for various physical security systems, including video surveillance and access control. This position requires a proactive approach to troubleshooting and resolving complex system issues, as well as maintaining compliance with security standards. The assistant will also play a key role in training end-users and supporting the implementation of security policies and procedures.

Duties and Responsibilities:
The Information Systems Assistant will have a wide range of responsibilities, including but not limited to: providing technical assistance for video conferencing and camp security systems; developing design concepts and specifications for physical security systems; supporting simultaneous interpretation platforms and audio-visual systems; assisting in the implementation of security projects; troubleshooting system performance issues; maintaining electronic inventories of security hardware and software; training end-users on system operations; participating in security incident response activities; and performing regular vulnerability assessments of production systems. The assistant will also be expected to prepare documentation and project drawings related to security systems and provide recommendations for compliance with industry standards.

Required Qualifications:
Candidates must possess strong technical skills in information systems and security technologies. They should have a solid understanding of video conferencing systems, physical security systems, and audio-visual technologies. Additionally, candidates should demonstrate excellent problem-solving abilities and the capacity to work under pressure in challenging environments. Strong communication skills and the ability to work collaboratively in a team setting are essential. Familiarity with UN security standards and protocols is highly desirable.

Educational Background:
A minimum of a bachelor's degree in information technology, computer science, or a related field is required. Additional certifications in security systems or information technology management will be considered an asset. Candidates should have a strong academic background that demonstrates their ability to understand complex technical concepts and apply them effectively in a professional setting.

Experience:
Candidates should have at least three years of relevant experience in information systems, particularly in the areas of video conferencing and physical security systems. Experience working in international organizations or in challenging environments is highly desirable. The ability to manage multiple tasks and projects simultaneously while maintaining a high level of attention to detail is crucial for success in this role.

Languages:
Fluency in French is mandatory, as it is the primary working language of MONUSCO. Proficiency in English is also highly desirable. Knowledge of local languages such as Lingala, Kikongo, Tshiluba, and Swahili would be considered an asset, as it would facilitate communication with local staff and communities.

Additional Notes:
The position is based in Kinshasa, which is classified as a family duty station. The assignment is expected to last until 30 June 2025, with the possibility of a one-year extension depending on funding and performance. Candidates should be prepared to live and work in challenging conditions, as the DRC has varying living standards. The role is full-time, and candidates may need to undergo mandatory vaccinations prior to deployment. Compensation and benefits will be in accordance with UN standards.