Consultant for Quality Assurance: Governance, Risk, and Compliance (GRC) Team

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Position Title: Consultant for Quality Assurance: Governance, Risk, and Compliance (GRC) Team
Location: Copenhagen, remote
Country: Denmark, remote
Deadline Date: Not specified

Job Details

Job Posting Organization:
UNFPA (United Nations Population Fund) is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe, and every young person's potential is fulfilled. Established in 1969, UNFPA operates in over 150 countries and has a mission to promote reproductive health and rights, and gender equality. The organization focuses on three transformative results: ending preventable maternal deaths, ending unmet need for family planning, and ending gender-based violence and harmful practices. UNFPA's strategic plan for 2022-2025 emphasizes the importance of addressing the impacts of the Covid-19 pandemic on women's and girls' access to sexual and reproductive health services, while also striving to achieve the Sustainable Development Goals (SDGs) by 2030.

Job Overview:
The consultant will work closely with the Quality Assurance: Governance, Risk, and Compliance (GRC) Team to ensure alignment with regulatory and organizational standards. The consultancy will last for 3 months, requiring an estimated commitment of 20 hours per week. Key milestones include the inception report, training material finalization, process mapping, staff training, and the final report. The consultant will evaluate and map the Supply Chain Management Unit's (SCMU) existing processes to identify inefficiencies and recommend improvements. This includes developing a process reengineering study, introducing standard templates for process mapping, and utilizing techniques such as Kaizen/Lean and Six Sigma for process simplification. The ultimate goal is to streamline operations and enhance service delivery, ensuring that UNFPA can effectively achieve its mission of providing quality reproductive health services and supplies.

Duties and Responsibilities:

• Conduct detailed reviews of all current processes across various departments/pillars, both at headquarters and regional levels.
• Analyze end-to-end processes to identify redundancies and areas for improvement.
• Identify opportunities for simplification, automation, and standardization.
• Redesign workflows to enhance efficiency and effectiveness.
• Create an inventory of current processes and categorize them by level of priority based on supply chain best practices.
• Develop detailed process maps for one or two pre-defined pilot functions, illustrating current workflows and proposed changes.
• Introduce process mapping templates for supply chain management.
• Train nominated staff members in process mapping techniques and familiarize them with templates.
• Deliver comprehensive reports detailing findings, recommendations, and process maps. 1
• Support the establishment of guidelines for ongoing process improvements and change management procedures within SCMU.

Required Qualifications:

• Advanced degree in business administration, supply chain management, information management, or a related field.
• Certifications such as Certified Process Mapping Specialist, Lean Six Sigma, or Project Management Professional (PMP).
• Proficiency in process mapping software (e.g., Microsoft Visio, Lucidchart, or similar tools).
• Familiarity with project management and workflow management.
• Strong analytical and problem-solving skills.
• Excellent communication skills for stakeholder engagement.
• High attention to detail to ensure accuracy in mapping processes.
• Understanding of industry best practices and standards for process mapping and improvement.
• Experience in change management.

Educational Background:
The position requires an advanced degree in business administration, supply chain management, information management, or a related field. Additional certifications such as Certified Process Mapping Specialist, Lean Six Sigma, or Project Management Professional (PMP) are also necessary to ensure the consultant has the requisite knowledge and skills for the role.

Experience:
A minimum of 5 years of experience in process improvement or business analysis is required. The consultant should have proficiency in business process mapping, process optimization, and creating process diagrams. Familiarity with process mapping tools is essential, and experience in integrating digital solutions into re-engineered processes, such as ERP systems and advanced analytics, is considered an asset. Previous experience within international organizations and/or supply chain contexts is preferred, particularly in similar projects involving capacity building.

Languages:
English is a mandatory requirement for this position, while proficiency in other UN languages is considered an asset. This linguistic capability is essential for effective communication and engagement with diverse stakeholders.

Additional Notes:
The consultancy is set for a duration of 3 months, with an estimated commitment of 20 hours per week. The consultant will primarily work remotely but may need to visit UNFPA offices for key meetings and workshops. The consultant is responsible for coordinating their own travel arrangements unless otherwise agreed. The work environment at UNFPA reflects values of gender equality, diversity, integrity, and a healthy work-life balance. UNFPA encourages applications from women, individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups. The organization promotes equal opportunities in terms of appointment, training, compensation, and selection.