Digital Products Specialist

Job Posting Organization:
The Green Climate Fund (GCF) is the world’s largest dedicated multilateral climate fund, established in 2010 by the 194 countries that are Parties to the United Nations Framework Convention on Climate Change (UNFCCC). GCF's mission is to support developing countries in their efforts to respond to climate change while fostering sustainable development. With a portfolio of 379 projects across 137 countries and a total commitment of USD 22.3 billion to date, GCF aims to grow to at least a USD 50 billion fund by 203

• The organization operates with a diverse workforce of over 300 employees and is headquartered in the Republic of Korea. GCF's approach is country-driven, ensuring that actions are tailored to the unique circumstances and aspirations of each nation it supports. The organization channels public and private sector investments through various financing instruments and builds the capacity of developing countries to manage their climate futures through an extensive Readiness Programme.

Job Overview:
The Digital Products Specialist is a senior role within the Digital Solutions Team at GCF, responsible for the strategic oversight and continuous improvement of critical in-house developed applications, including AI-powered products and agentic AI solutions. This position requires a strong understanding of business processes and stakeholder engagement, as well as the ability to translate organizational requirements into actionable product decisions. The Digital Products Specialist will collaborate closely with business teams, developers, and IT leadership to ensure that applications meet evolving user needs and align with GCF's IT and business strategies. The role emphasizes the importance of user experience, accessibility, and responsible AI use, advocating for these principles in all product decisions. The successful candidate will be expected to foster a culture of continuous improvement and innovation within the product team, ensuring that technology solutions improve operational efficiency and decision-making.

Duties and Responsibilities:
The Digital Products Specialist will be responsible for building strong relationships with business teams, end users, and IT stakeholders to gather requirements and feedback. This includes facilitating workshops, interviews, and user testing sessions to ensure that solutions are user-centric and effective. The specialist will act as a liaison between business users and the development team, translating business needs into clear technical requirements for both traditional and AI-driven solutions. They will advocate for user experience, accessibility, responsible AI use, and process efficiency in all product decisions. Additionally, the specialist will communicate product vision, priorities, and progress to stakeholders at all levels, oversee the end-to-end product lifecycle for homegrown applications, and coordinate with developers, QA, and IT operations to ensure timely and high-quality delivery of new features and fixes. They will manage product backlogs, release plans, and documentation in accordance with best practices, ensure compliance with GCF's security" style="border-bottom: 1px dotted #007bff !important;">security and quality standards, track and report on key performance indicators (KPIs), and support change management, training, and knowledge transfer activities for new releases.

Required Qualifications:
Candidates must possess a Master’s degree in Business Administration, Information Systems, Public Administration, or a related field. Alternatively, a Bachelor’s degree with an additional two years of relevant professional experience may be considered. A minimum of eight years of experience in digital product management, business analysis, or application ownership roles is required. Candidates should have demonstrated experience managing or owning business-critical applications in a complex organizational environment, including AI-powered or agentic AI products. A strong understanding of business process analysis, requirements gathering, and stakeholder engagement is essential, along with experience working with cross-functional teams, including business, IT, and development. Familiarity with software development lifecycles, agile methodologies, and product management tools is necessary, and exposure to AI/ML development practices and agentic AI frameworks is an advantage. Knowledge of user experience (UX) principles, user-centered design, and responsible AI practices is also required.

Educational Background:
The educational background required for this position includes a Master’s degree in Business Administration, Information Systems, Public Administration, or a related field. Candidates with a Bachelor’s degree may be considered if they have an additional two years of relevant professional experience. This educational foundation is crucial for understanding the complexities of digital product management and the strategic oversight of technology solutions.

Experience:
The position requires a minimum of eight years of experience in digital product management, business analysis, or application ownership roles. Candidates should have a proven track record of managing or owning business-critical applications in a complex organizational environment, particularly those that involve AI-powered or agentic AI products. Experience in the public sector, international organizations, or climate finance is desirable, as it provides context for the unique challenges faced in these areas.

Languages:
Fluent written and oral communication skills in English are essential for this position. Knowledge of another UN language is considered an advantage, as it can facilitate communication in a multicultural environment and enhance collaboration with diverse stakeholders.

Additional Notes:
The closing date for applications is 22 November 2026, and applications submitted after this deadline may not be considered. The organization strongly encourages applications from women and nationals of developing countries. The candidate assessed by the Selection Panel as most suitable for the position will be proposed for appointment, and selection among shortlisted candidates will take into account performance at interview, appropriate testing, and references. Due to the high volume of applications received, only candidates under further consideration will be contacted. Staff members are subject to transfer or reassignment at the discretion of the director" style="border-bottom: 1px dotted #007bff !important;">Executive Director, in accordance with the Staff Regulations and Staff Rules. In the event of a transfer to another duty station, the staff member’s salary, allowances, benefits, and other applicable entitlements will be adjusted to reflect the conditions applicable at the new duty station.