Senior Human Resources Assistant

Job Posting Organization:
The Department of Operational Support (DOS) was established to provide comprehensive operational support and advisory services to various entities across the United Nations Secretariat. This includes departments, offices away from headquarters, peace operations, and regional commissions. The Division of Administration, located in New York, is responsible for delivering administrative support functions such as human resources, budget, finance, general administration, facility management, and commercial services to entities at United Nations Headquarters. Additionally, it provides financial operational services globally. The OneEO Client Desk 5, part of the Division of Administration, specifically supports the Department of Global Communications, the Development Coordination Office, and the Resident Coordinator System. The Senior Human Resources Assistant in this context plays a crucial role in facilitating HR functions and ensuring effective support to client entities.

Job Overview:
The Senior Human Resources Assistant is tasked with a variety of responsibilities that encompass recruitment, administration of entitlements, classification, and general HR support. This position is integral to the OneEO Client Desk 5, where the assistant will participate in the selection process for candidates in secretarial and clerical positions. The role requires reviewing and processing recruitment cases, evaluating applications, and coordinating recruitment activities. The assistant will also provide procedural guidance to managers and administrative focal points regarding established HR policies and processes. Furthermore, the position involves monitoring recruitment milestones, maintaining records, and advising staff on visa matters. The assistant serves as the first point of contact for routine HR inquiries and processes personnel actions related to appointments and separations. The role also includes assisting in classification requests and maintaining HR guidance materials, ensuring that the HR function operates smoothly and efficiently.

Duties and Responsibilities:
The duties and responsibilities of the Senior Human Resources Assistant include:

• Participating in the selection of candidates for various positions, reviewing and processing recruitment cases, and preparing candidate profiles.
• Coordinating recruitment activities with hiring managers and service providers, including preparing vacancy announcements and managing interview logistics.
• Providing procedural guidance on HR policies and maintaining recruitment records.
• Serving as the first point of contact for HR matters, processing personnel actions, and responding to staff inquiries.
• Assisting in the classification of positions and providing advice on classification procedures.
• Monitoring CRM/Altiora service requests and maintaining accurate case information.
• Supporting audit and data collection activities by compiling HR documentation and reports.
• Training and supervising new staff as required and preparing statistical reports for client entities.
• Performing other duties as required to support the HR function effectively.

Required Qualifications:
Candidates must possess a high school diploma or equivalent. A minimum of seven years of progressively responsible experience in human resources, client services, administration, or related fields is required. Experience in providing advice on HR rules and regulations, as well as using Enterprise Resource Planning (ERP) systems such as SAP or Oracle, is desirable. Candidates should also have experience in data analysis and report preparation to support decision-making, as well as experience in recruitment processes and coordination with diverse stakeholders.

Educational Background:
The educational background required for this position is a high school diploma or equivalent. While specific higher education qualifications are not mentioned, additional certifications or training in human resources or related fields may be beneficial.

Experience:
The position requires a minimum of seven years of progressively responsible experience in human resources, client services, administration, or related functions. Candidates should have a solid understanding of HR policies and procedures and experience in providing guidance on these matters. Experience in an international organization or a multinational environment is highly desirable, particularly in delivering HR services and supporting recruitment processes.

Languages:
The working languages of the United Nations Secretariat are English and French. For this position, proficiency in English is required, while knowledge of French is considered desirable. Candidates must demonstrate a minimum level of proficiency in both languages according to the UN Language Framework, particularly in reading, writing, listening, and speaking.

Additional Notes:
This position is financed by extra-budgetary funds, and the appointment is subject to the availability of the post or funds. The initial appointment period is for one year, and candidates should be aware that the United Nations is committed to creating a diverse and inclusive environment. The recruitment process does not charge any fees, and candidates are encouraged to follow all instructions provided in the online recruitment platform. The evaluation of applicants will be based on the information submitted in their applications, and candidates under serious consideration will undergo reference checks to verify their qualifications.