Asistente de Recursos Humanos

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to provide relief and development assistance, CRS operates in more than 100 countries, focusing on saving, protecting, and transforming lives in need. The organization is committed to serving individuals without regard to race, religion, or nationality, and its work encompasses various sectors including emergency response, health, agriculture, education, microfinance, and peacebuilding. CRS values diversity and welcomes individuals from all faiths and secular traditions who share its mission and values. The organization emphasizes safeguarding children and vulnerable adults from abuse and exploitation, reflecting its commitment to ethical practices and accountability in all its operations.

Job Overview:
The Asistente de Recursos Humanos will play a crucial role in providing administrative and office support to the Human Resources (HR) processes within CRS Guatemala. This position involves preparing, typing, photocopying, and scanning documentation related to employees, such as employment contracts, termination letters, and salary adjustment letters. The assistant will deliver high-quality service to employees with HR-related inquiries and support recruitment processes, which include posting job advertisements, collecting CVs, managing candidate interactions, coordinating interviews, verifying references, and preparing employment contracts. Additionally, the role requires maintaining employee records, ensuring that all documentation is complete and up-to-date regarding hiring, promotions, transfers, or terminations. The assistant will also coordinate logistics for staff events, manage health insurance processes, and support HR initiatives within the agency. This position is essential for fostering a supportive work environment and ensuring compliance with organizational policies and local labor laws.

Duties and Responsibilities:

• Provide administrative support to HR processes, including documentation preparation and management.
• Assist in recruitment activities such as job postings, CV collection, candidate communication, and interview coordination.
• Maintain and update employee records, ensuring completeness and compliance with CRS requirements.
• Coordinate logistics for staff events, including training workshops and orientation sessions.
• Manage health insurance processes, including employee enrollment and documentation follow-up.
• Support the induction process for new hires and monitor compliance with training requirements.
• Collaborate with HR processes in CRS Mexico, ensuring documentation is current and accurate.
• Update the office information board monthly with relevant HR information.
• Facilitate the issuance of employee identification cards and manage related paperwork. 1
• Provide assistance in the requisition processes for HR department needs.

Required Qualifications:

• A degree in Secretarial Studies or Accounting, with university studies in Industrial Psychology or Business Administration preferred.
• A minimum of 2 years of experience in a human resources assistant role, with knowledge of HR practices and recruitment processes.
• Experience working with an international organization is an advantage.
• Proficiency in MS Windows and MS Office, particularly Excel and Word.
• Practical experience with data entry in databases and online forms.
• Strong organizational skills with attention to detail and the ability to maintain confidentiality.
• Excellent customer service skills and a strong work ethic.
• Ability to work independently and meet deadlines.
• Good verbal and written communication skills in both Spanish and English.

Educational Background:
Candidates must possess a degree in Secretarial Studies or Accounting, with additional university-level studies in Industrial Psychology or Business Administration being highly desirable. This educational background provides the necessary foundation for understanding HR practices and administrative functions within an organization.

Experience:
The position requires at least 2 years of relevant work experience in a human resources assistant role. Candidates should have a solid understanding of HR practices, recruitment processes, and administrative support functions. Experience in an international organization is considered a significant advantage, as it demonstrates familiarity with diverse workplace environments and practices.

Languages:
Proficiency in Spanish is mandatory, and candidates should have an intermediate level of English. This bilingual capability is essential for effective communication within the organization and with external partners.

Additional Notes:
The position is based in Guatemala City and requires the candidate to work on-site at the CRS office. The role may involve occasional travel, estimated at 10%. CRS is committed to equal employment opportunities and prioritizes candidates who are citizens or permanent residents of the countries where CRS operates. The organization emphasizes safeguarding practices and requires adherence to its Code of Conduct. The job description provided is not exhaustive and may evolve as the needs of the organization change.