Business Support Associate G6 (Senior Management Support)

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who work tirelessly to ensure effective humanitarian assistance reaches millions of people globally. WFP is committed to diversity and inclusion, encouraging qualified candidates from all backgrounds to apply. The organization has received numerous accolades, including the Nobel Peace Prize in 2020, highlighting its significant contributions to global humanitarian efforts.

Job Overview:
The Business Support Associate G6 (Senior Management Support) position is crucial for ensuring the smooth and efficient functioning of the Front Office under the supervision of the director" style="border-bottom: 1px dotted #007bff !important;">Country Director. This role demands a high level of professionalism, discretion, and initiative to manage complex administrative tasks and provide executive support to senior leadership. The incumbent will coordinate and deliver a wide range of business support services, including managing calendars, organizing high-level meetings, preparing briefing materials, and handling confidential correspondence. The position requires close collaboration with internal teams and external stakeholders to ensure timely and high-quality service delivery. The successful candidate will be expected to actively seek and utilize feedback to improve business processes and procedures, respond to complex business support queries, and oversee the maintenance of records and databases to ensure compliance with relevant regulations and policies.

Duties and Responsibilities:
The duties and responsibilities of the Business Support Associate include providing dedicated executive assistant support, preparing and consolidating comprehensive reports, documentation, correspondence, and briefing notes, and conducting research in the area of work. The incumbent will oversee the maintenance of records and databases, ensuring information is organized and readily available. They will also assist managers in planning, monitoring, and reconciling budgets, assess and recommend improvements to procedures, and provide a full range of complex business support services to staff. Additionally, the role involves providing advice, support, and training to junior support staff, coordinating tasks of junior colleagues, and ensuring that support services are delivered consistently and to the required standards. The associate will also draft, review, and translate official correspondence and reports into Arabic and English, establish effective relationships across internal units and with external stakeholders, and organize high-level meetings and events.

Required Qualifications:
Candidates must possess specialized knowledge of common business processes, practical business support methods, procedures, and systems used in the area of work, gained through technical training and work experience. Good communication skills are essential for providing specialized business support services to a wide range of individuals. The ability to analyze and interpret financial data, monitor budgets, and proactively identify areas for improvement is also required. Strong client orientation, excellent organizational skills, and the ability to manage competing priorities in a fast-paced environment are crucial. Candidates must demonstrate the ability to maintain confidentiality and exercise discretion in all interactions, as well as proficiency in Microsoft Office and Adobe Acrobat.

Educational Background:
A bachelor’s degree in business administration, management, public relations, or a related field is desirable for this position. This educational background provides the foundational knowledge necessary for understanding the complexities of business support within a humanitarian context.

Experience:
Candidates should have six or more years of progressively responsible work experience in the relevant business stream, with a focus on general administrative work. This level of experience is essential for managing the diverse and complex tasks associated with the role of Business Support Associate.

Languages:
Fluency in both written and spoken Arabic and English is mandatory for this position. This bilingual proficiency is crucial for drafting, reviewing, and translating official correspondence and reports, as well as for effective communication with diverse stakeholders.

Additional Notes:
The position is a fixed-term contract for 12 months, with the possibility of extension based on satisfactory performance and funding availability. The role is full-time and based in Cairo, Egypt. WFP offers an attractive compensation package and is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. All applications must be submitted exclusively through WFP's online recruiting system, and only shortlisted candidates will be contacted for the next stage of the recruitment process.