Analyst, Quality Engineer - Digital Resilience

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is a pioneering international financial institution established in 199

• The EBRD's mission is to foster the transition to open market-oriented economies and promote private and entrepreneurial initiative in countries from Central Europe to Central Asia and the Southern and Eastern Mediterranean. The organization operates in over 30 countries and employs thousands of professionals dedicated to improving the lives of people in the regions it serves. The EBRD is committed to sustainability, equality, and digital transformation, ensuring that its operations reflect these core values.

Job Overview:
The Analyst, Quality Engineer - Digital Resilience position is designed for individuals who are passionate about quality and technology, particularly in the rapidly evolving field of digital resilience. This role involves working at the intersection of quality engineering, disaster recovery, operational resilience, and business continuity. The successful candidate will be responsible for ensuring that critical digital services remain operational during outages and unexpected disruptions. This position offers a unique opportunity to develop expertise in a vital area of technology while collaborating with experienced engineers and resilience specialists. The role includes responsibilities such as failover testing, continuity exercises, and resilience validation across enterprise platforms, making it ideal for those looking to grow their skills in software testing and operational resilience.

Duties and Responsibilities:
The duties and responsibilities for this position include supporting the testing of failover, recovery, and degraded-mode scenarios to validate application resilience. The Analyst will execute and document IT service continuity and disaster recovery exercises, record and analyze test outcomes from resilience and incident simulation activities, and prepare and maintain test data and evidence for resilience testing initiatives. Collaboration with developers, engineers, and product teams is essential to improve service resilience and recovery capabilities. The role also requires flexibility to support testing activities during planned change windows, including occasional work outside normal business hours, with additional time compensated through equivalent time off. The Analyst will contribute to risk and resilience discussions, identify opportunities to strengthen critical business services, and support the continuous improvement of resilience testing processes, documentation, and quality standards. Additionally, building knowledge of industry regulations and frameworks that underpin operational resilience is a key aspect of this role.

Required Qualifications:
Candidates must demonstrate a strong interest in Quality Engineering, Digital Resilience, Business Continuity, or Disaster Recovery. Experience in executing structured test cases and documenting results with meticulous attention to detail is essential. Familiarity with Agile delivery environments and experience working within sprint teams are also required. Proficiency in using tools such as Azure DevOps, Jira, TestRail, or similar QA platforms is necessary. A solid understanding of testing principles for IT system migrations and quality assurance best practices is expected, along with awareness of non-functional testing considerations, including security" style="border-bottom: 1px dotted #007bff !important;">security, accessibility, and data privacy. Strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities, are crucial. An eagerness to learn new technologies, tools, and resilience engineering practices is also important.

Educational Background:
The educational background required for this position typically includes a degree in Computer Science, Information Technology, Engineering, or a related field. Candidates with relevant certifications in Quality Assurance or related disciplines may also be considered favorably. A strong foundational knowledge in IT systems and software development processes is essential for success in this role.

Experience:
The position requires candidates to have a minimum of 1-3 years of experience in quality engineering, software testing, or a related field. Experience in disaster recovery, service continuity, or operational resilience testing is highly desirable. Familiarity with resilience testing scenarios such as failover, recovery, and degraded operations will be advantageous. Exposure to CI/CD practices and modern test automation approaches is also beneficial, as is experience supporting audit evidence, logging, or test traceability activities.

Languages:
Fluency in English is mandatory for this position, as it is the primary language of communication within the organization. Knowledge of additional languages, particularly those relevant to the EBRD's member countries, would be considered a valuable asset but is not a strict requirement.

Additional Notes:
This position is a fixed-term contract with a duration of 3 years. The role is based in Sofia, Bulgaria, and offers a hybrid working arrangement, with a minimum expectation of in-person collaboration three days a week. The EBRD is committed to diversity and inclusion, encouraging applications from all qualified candidates regardless of their background. The organization provides a comprehensive suite of competitive benefits and prioritizes employee wellbeing.