Cash and Asset Transfer Officer

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to assist the poor and vulnerable overseas, CRS operates in more than 100 countries, focusing on relief and development work through various programs including emergency response, health, agriculture, education, microfinance, and peacebuilding. The organization is committed to safeguarding children and vulnerable adults from abuse and exploitation, and it welcomes individuals from all faiths and secular traditions who share its values and commitment to serving those in need. CRS prioritizes candidates who are citizens or permanent residents of the countries where it has offices, reflecting its dedication to local engagement and community empowerment.

Job Overview:
The Cash and Asset Transfer (CAT) Officer will play a crucial role as a member of the RAPID project team, focusing on the effective implementation and management of Cash and Asset Transfer and ICT4D-related activities. This position is designed to support the mission of Catholic Relief Services by ensuring that the project consistently applies best practices and works towards improving the impact of its benefits for the poor and vulnerable populations served. The officer will be responsible for deploying, configuring, and maintaining CAT/Red Rose devices, applications, networks, and databases, while also providing field-level and remote technical support to staff, vendors, partners, and end-users. The role requires a thorough and service-oriented approach to ensure that the project meets its objectives and delivers high-quality services to its beneficiaries.

Duties and Responsibilities:
The Cash and Asset Transfer Officer will have a comprehensive set of responsibilities, including but not limited to: deploying, configuring, and maintaining Red Rose devices; monitoring databases, networks, servers, and telecommunications; providing field-level technical support to vendors and staff on the CAT platform; troubleshooting issues to ensure optimal performance; configuring applications and CAT devices according to the CAT Strategy; managing user access to ensure security" style="border-bottom: 1px dotted #007bff !important;">security; communicating with CAT platform service providers; delivering timely and quality service to user requests; maintaining inventory of ICT4D equipment; providing input to budget for ICT4D-related expenses; coordinating relationships with suppliers; supporting capacity building initiatives; preparing statistical reports on ICT4D-related data; and maintaining documentation of processes and procedures. The officer will also be responsible for assessing user capacity and suggesting training improvements as needed.

Required Qualifications:
Candidates must possess a Bachelor's degree in an IT-related field such as Computer Science, Computer Networking, Programming, or Information Systems. Significant work experience in a directly related field, combined with appropriate training or certifications, will be considered in lieu of a degree. The position requires a minimum of 5 years of relevant work experience, with at least 3 years in a role with similar responsibilities. Desired certifications include Microsoft Certified Solutions Associate, Cisco Certified Network Associate, Microsoft SharePoint Foundations, and ITIL Foundation. Candidates should demonstrate a proactive, resourceful, and solutions-oriented approach, with strong client-service focus and the ability to work effectively in diverse teams.

Educational Background:
A Bachelor's degree in an IT-related field is highly preferred. However, significant work experience in a directly related field, along with appropriate training or certifications, may be accepted in lieu of a degree. This educational background is essential to ensure that the candidate possesses the necessary technical knowledge and skills to effectively manage the responsibilities associated with the Cash and Asset Transfer Officer position.

Experience:
The position requires a minimum of 5 years of relevant work experience, with at least 3 years in a role that involves similar responsibilities. This experience should include direct involvement in ICT4D initiatives, technical support, and project management, demonstrating the candidate's ability to handle the complexities of the role and contribute effectively to the organization's mission.

Languages:
The mandatory language for this position is English. Proficiency in English is essential for effective communication with team members, stakeholders, and beneficiaries. Additional language skills may be considered an asset, particularly if they align with the communities served by CRS in Plateau State.

Additional Notes:
The position may require travel up to 20%. CRS offers a comprehensive benefits package that includes medical, dental, life insurance, vision, and a generous retirement savings plan. The organization emphasizes a collaborative, mission-driven culture committed to improving the lives of the poor globally. The successful candidate will be expected to adhere to CRS's safeguarding policies and procedures, ensuring the safety and well-being of all individuals interacting with the organization's work. The role does not involve supervisory responsibilities, and candidates should be prepared to engage in ongoing training and professional development opportunities.