Cash & Voucher Specialist

Job Posting Organization:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization established to assist people forced to flee their homes due to conflict and disaster. With a workforce of approximately 15,000 employees, NRC operates in 40 countries worldwide, providing life-saving assistance and long-term support to millions of individuals each year. The organization is committed to upholding the rights of refugees and internally displaced persons, ensuring they receive the necessary aid and support to rebuild their lives. NRC's mission is to promote human dignity and provide effective solutions to the challenges faced by displaced populations.

Job Overview:
The Cash & Voucher Specialist is tasked with leading the design, development, and implementation of cash and voucher assistance (CVA) programs, particularly focusing on Emergency Response within the Rapid Response Mechanism (RRM) in Mozambique. This role involves supporting the institutionalization of market-based approaches within the RRM Consortium, which aims to deliver ethical and efficient programming despite the challenging cash policy context in the country. The specialist will be responsible for providing technical leadership on cash and voucher assistance, ensuring that these modalities are effectively integrated into the RRM responses and that they align with donor requirements and organizational strategies. The position also requires engaging with local authorities and stakeholders to influence policy and promote the rights of internally displaced persons (IDPs) and conflict-affected populations.

Duties and Responsibilities:
The Cash & Voucher Specialist will have a comprehensive set of responsibilities, including: identifying trends and technical standards in cash and voucher programming, ensuring that cash and e-voucher systems are embedded in RRM responses, providing technical direction to field teams, and supporting project implementation in line with proposals and donor requirements. The specialist will also be responsible for capacity building of project staff, developing guidelines and training materials, engaging with local and national authorities, and representing the RRM Consortium in relevant forums. Specific tasks include conducting periodic appraisals of cash-based programs, ensuring compliance with NRC policies, supporting logistics and program colleagues in market analysis, overseeing large-scale voucher program development, and establishing effective monitoring mechanisms for data collection and reporting.

Required Qualifications:
Candidates must possess a relevant university degree and have a minimum of four years of field experience in cash and voucher programming, particularly in emergency contexts. Technical expertise in cash and voucher assistance is essential, along with experience in multi-stakeholder engagement and negotiations with government stakeholders. The ideal candidate should have documented results related to the responsibilities of the position and a strong understanding of the specific demands of CVA and market-based programming in Mozambique or similar contexts. Strong problem-solving skills and the ability to influence stakeholders are also required.

Educational Background:
A relevant university degree is mandatory for this position, ensuring that candidates have the necessary academic foundation to understand the complexities of cash and voucher programming and emergency response mechanisms.

Experience:
The position requires a minimum of four years of relevant field experience in cash and voucher programming, specifically from a senior-level project implementation role in emergency contexts. Candidates should have experience working in complex and volatile environments, demonstrating their ability to adapt and respond to challenging situations effectively.

Languages:
Fluency in English is mandatory, with Portuguese being a preferred language. Both written and verbal proficiency in these languages is essential for effective communication within the role.

Additional Notes:
The position is based in Pemba, Mozambique, with a contract duration of 12 months, which may be extended based on performance and organizational needs. The role involves approximately 40% travel. The salary is set at grade 9 on NRC’s International salary scale, amounting to USD 5,18

• NRC is committed to diversity and equal opportunities, encouraging applications from individuals of all backgrounds. The organization emphasizes a supportive work culture that empowers employees to share ideas and take responsibility.