Change and Project Management Officer

Job Posting Organization:
The Economic and Social Commission for Western Asia (ESCWA) is a part of the United Nations Secretariat and operates under the supervision of the United Nations Economic and Social Council. Established to serve 21 Arab countries in Western Asia and North Africa, ESCWA aims to provide a framework for the formulation and harmonization of sectoral policies for its member countries. It acts as a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA's activities are coordinated with various divisions and main offices of the United Nations Headquarters, specialized agencies, and international and regional organizations, including the League of Arab States and the Gulf Cooperation Council. The organization focuses on enhancing economic and social development in the region, promoting sustainable development, and fostering regional cooperation.

Job Overview:
The Change and Project Management Officer plays a crucial role within the Service Management Section of the Office of the Deputy Executive Secretary for Programme Support (ODESPS). This position is responsible for coordinating activities that align operations with changing multidisciplinary mandates, particularly in the context of major transformation projects. The officer will represent ESCWA in inter-agency meetings and initiatives related to operational support, business service, innovation, and change management. The role requires effective project and service management, including capturing and documenting project scopes, specifying deliverables, estimating resources and timelines, and monitoring progress against project plans. The officer will also be responsible for coordinating ESCWA's change management strategy, ensuring that the business model aligns with evolving mandates and operational environments, and proposing training and guidance for project and change management.

Duties and Responsibilities:
The Change and Project Management Officer has a comprehensive set of responsibilities, including: (1) Coordinating activities to align operations with changing mandates by designing operational responses for major transformation projects, representing ESCWA in relevant meetings, and supporting project management through documentation and monitoring. (2) Coordinating the change management strategy by monitoring industry trends, ensuring alignment with evolving mandates, and refining business operations strategies based on client needs. (3) Leading the service development and delivery program by managing staff, fostering teamwork, ensuring cross-functional integration, conducting research, and developing costing methodologies. (4) Undertaking outreach activities, developing marketing strategies, and contributing to training workshops and seminars. (5) Performing other duties as required, ensuring timely delivery of quality standards and effective communication with stakeholders.

Required Qualifications:
Candidates must possess a strong background in operational support, administration, project management, or change management. The role requires a minimum of seven years of progressively responsible professional experience in these areas. Additionally, experience in costing and establishing rate cards and price catalogues is essential. Familiarity with large-scale organizational change initiatives or major business transformation projects is desirable, as is experience within the UN system or comparable international organizations.

Educational Background:
An advanced university degree (Master’s degree or equivalent) in administration, management, or a related field is required for this position. Alternatively, a first-level university degree (Bachelor’s degree or equivalent) in the specified fields, combined with two additional years of relevant work experience, may be accepted in lieu of the advanced degree.

Experience:
The position requires a minimum of seven years of progressively responsible professional experience in operational support, administration, project management, change management, or a related area. Candidates should have experience in costing and establishing rate cards and price catalogues, as well as experience with large-scale implementation of organizational change initiatives or major business transformation projects. Experience in the UN system or comparable international organizations is also desirable.

Languages:
The working languages of the United Nations Secretariat are English and French. For this position, proficiency in English is required, and proficiency in Arabic is also required. Candidates should consult the UN Language Framework for details on the minimum required level for each skill in these languages.

Additional Notes:
The job does not specify the contract duration, seniority level, or whether it is full-time or part-time. However, it is important to note that the position is based in Beirut, Lebanon, and may involve working with international stakeholders. Compensation and benefits details are not provided in the job description.