Employment Supervisor

Job Posting Organization:
The organization is dedicated to providing essential services to refugees, asylees, and Special Immigrant Visa (SIV) clients, aiming to help them achieve self-sufficiency. The organization operates with a mission to empower individuals and families through various support services, including employment assistance. It has a strong commitment to diversity and inclusivity, encouraging applications from a wide range of candidates. The organization values equal opportunity and actively works to ensure that all individuals, regardless of their background, have access to employment opportunities and support. It operates in multiple locations across the United States, providing a network of services to meet the needs of diverse populations.

Job Overview:
The Employment Supervisor plays a crucial role in overseeing the provision of employment services tailored for refugees, asylees, and SIV clients. This position is responsible for ensuring that program goals are met while maintaining high standards of service delivery and compliance with contractual obligations. The Employment Supervisor will lead a team, providing guidance and support to direct service staff, and will report directly to the Economic Empowerment Manager. The role requires a proactive approach to managing employment programs, ensuring that all services are delivered effectively and in alignment with the organization's standards. The Employment Supervisor will also engage in grant writing and assist in producing high-quality reports for funders, demonstrating the impact of the programs.

Duties and Responsibilities:
The Employment Supervisor's responsibilities encompass a wide range of tasks aimed at ensuring the successful delivery of employment services. Key duties include:

• Staff Management: Leading and supervising a team of direct service staff, conducting team meetings, providing individual coaching, and managing workloads.
• Compliance Documentation: Ensuring that all programs meet funder and agency requirements for documentation and data tracking. This includes conducting periodic reviews of case files and electronic data.
• Client Services: Overseeing the implementation of employment programs, tracking client progress, and maintaining communication with staff regarding challenging cases.
• Relationship Building: Developing relationships with local employers to identify job opportunities for clients and promoting gender equality in employment access.
• Team Participation: Actively participating in program meetings and staff development activities, ensuring compliance with agency policies.

Required Qualifications:
Candidates must possess an undergraduate degree, preferably in Social Work, Human Services, or a related field. A minimum of two to three years of experience in securing employment opportunities for clients is required, ideally within domestic refugee resettlement or workforce development. Experience in supervising and training staff is strongly preferred, along with a background in a nonprofit or human service agency environment. Candidates should demonstrate strong organizational skills, the ability to manage multiple priorities, and a track record of delivering results under pressure. Excellent program management skills and the ability to coach staff are essential, as well as proven negotiation and communication skills in a multicultural setting.

Educational Background:
An undergraduate degree is required for this position, with a preference for degrees in Social Work, Human Services, or related fields. This educational background provides the foundational knowledge necessary for understanding the complexities of social services and employment assistance for diverse populations.

Experience:
The position requires a minimum of two to three years of relevant experience, particularly in securing employment opportunities for clients. Experience in supervising staff and managing programs within a nonprofit or human service context is highly desirable. Candidates should have a proven ability to work effectively in fast-paced environments and manage multiple priorities successfully.

Languages:
Fluency in written and spoken English is mandatory for this position. Additional language skills may be beneficial, particularly those that reflect the diverse backgrounds of the clients served, although specific additional languages are not listed as requirements.

Additional Notes:
The Employment Supervisor position is full-time and involves regular travel throughout the service delivery area. Candidates must possess a valid driver’s license and have reliable access to a vehicle with current insurance. The organization is committed to diversity and inclusivity, encouraging applications from individuals who can contribute to this goal. The organization is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities during the application process.