Manager du Bureau des Déplacements Internationaux (BDDi)

Job Posting Organization:
Handicap International / Humanité & Inclusion (HI) is an independent and impartial international solidarity association that operates in situations of poverty and exclusion, conflict, and disasters. Founded in 1982, HI works alongside disabled and vulnerable individuals to address their essential needs and improve their living conditions. The organization is committed to promoting respect for their dignity and fundamental rights. HI has implemented development programs in over 55 countries and operates with a budget of approximately 200 million euros, employing around 4,000 staff worldwide. The organization strongly believes in the importance of inclusion and diversity within its structure and is committed to a disability policy to facilitate the reception and integration of people with disabilities. More information can be found at www.hi.org.

Job Overview:
The position of Manager of the Bureau des Déplacements Internationaux (BDDi) is situated within the Human Resources Department and reports to the Deputy HR Director. The manager will supervise a team of five travel coordinators and address the organizational challenges faced by the team. The primary functions of this role include fostering a team spirit and operational efficiency, contributing to the development of team members by setting individual objectives, ensuring alignment between organizational needs and employee skills and motivations, providing recognition to individuals and the team, promoting autonomy among team members, embodying and transmitting the organization's values, ensuring compliance with the code of conduct and institutional policies, and managing daily operations. The manager will also be responsible for strategic oversight, including monitoring key performance indicators (KPIs), managing contracts and agreements with travel service providers, participating in cross-departmental projects, and leading continuous improvement initiatives within the BDDi.

Duties and Responsibilities:
The duties and responsibilities of the Manager of the Bureau des Déplacements Internationaux (BDDi) include:

• Management: Establishing a team spirit and operational framework that ensures synergy among departments; contributing to the development of team members by setting individual objectives and ensuring alignment with organizational needs; providing individual and collective recognition; promoting autonomy; embodying and transmitting organizational values; ensuring compliance with the code of conduct; managing daily operations; providing technical support to team members.
• Strategy and Oversight: Monitoring KPIs for service management; managing contracts and agreements with travel service providers; contributing to travel-related tenders; participating in cross-departmental projects; leading continuous improvement initiatives; coordinating the regular updating of travel-related procedures.
• Standards and Expertise: Ensuring compliance with HR processes; enhancing visibility and communication for the BDDi; conducting regular monitoring of new visa procedures and developments in transportation.
• Operational Implementation: Managing the administrative aspects of travel for international personnel; assisting international staff with their administrative files; implementing medical follow-up processes; advising on visa applications; drafting mission orders; coordinating logistics for travel; managing financial aspects of travel; validating expenses; responding to urgent travel needs.

Required Qualifications:
The required qualifications for this position include: a minimum of three years of experience in organizing travel, including at least one experience in management; versatility and the ability to integrate multiple pieces of information simultaneously; a strong service orientation and excellent interpersonal skills in an intercultural context; a sense of confidentiality regarding HR matters; a strong interest in international solidarity; and the ability to work under stress.

Educational Background:
The educational background required for this position is not explicitly stated in the job description, but it typically involves a degree in human resources, management, international relations, or a related field that supports the functions of the role.

Experience:
Candidates should have at least three years of experience in travel organization, with a proven track record in management. This experience should demonstrate the ability to handle complex travel logistics and manage a team effectively.

Languages:
Fluency in both French and English is mandatory for this position, as the role involves communication with international personnel and stakeholders. Additional languages may be considered an asset but are not specified as requirements.

Additional Notes:
This position is a permanent contract (CDI) starting from mid-July 2026, based in Lyon. The organization offers strong values such as Humanity, Inclusion, Engagement, and Integrity, along with a close connection to field operations through regular conferences. The position is classified as a managerial role with 34 days of paid leave and 13 additional days off per year, along with a CET (time savings account) to help balance work and personal life. The organization provides flexible working arrangements, including a meal voucher system (60% covered by HI), advantageous telework policies, and a sustainable mobility package covering 50% of transport subscriptions. Health and wellness benefits include mutual insurance, various internal awareness programs, and an active Quality of Life and Working Conditions department. Employees also benefit from a dynamic cultural, sports, and social association life, as well as tailored HR support for new managers, including personalized training and ongoing support through monthly Q&A sessions.