Caseworker

Job Posting Organization:
The organization is dedicated to providing trauma-informed services to refugees and other ORR qualified immigrants. It aims to support positive integration experiences and help clients achieve self-sufficiency. The organization operates in various locations across the United States, focusing on assisting vulnerable populations and ensuring they have access to necessary resources and support. It emphasizes a commitment to diversity and inclusivity, encouraging applications from candidates who can contribute to these goals. The organization values equal opportunity and does not discriminate based on various factors, including race, gender, and disability status.

Job Overview:
The Caseworker plays a crucial role in providing trauma-informed services to refugees and other ORR qualified immigrants. The primary function of this position is to support clients in their integration journey and help them achieve self-sufficiency. This involves working closely with clients to develop personalized service plans that cater to their individual needs and preferences. The Caseworker will utilize a wide range of resources, including financial, medical, social, and vocational services, to ensure that clients receive the support they require. The role requires a collaborative approach, as the Caseworker will work with colleagues, external parties, and community organizations to facilitate access to services and resources. The Caseworker is expected to conduct intake assessments, create self-sufficiency plans, and monitor client progress, ensuring that all services provided are linguistically appropriate and culturally sensitive. This position is integral to the organization's mission of empowering clients and helping them navigate the complexities of their new environment.

Duties and Responsibilities:
The Caseworker's responsibilities include conducting intake services to assess client needs, developing self-sufficiency plans in partnership with clients, and providing individualized support through direct services, referrals, and advocacy. The Caseworker will receive referrals for case management for ORR-eligible and TANF-eligible clients and participate in case conference meetings to ensure continuity of care. They will assess client needs and create Family Self-Sufficiency Plans (FSSPs) and Individual Employability Plans (IEPs) to help clients overcome employment barriers and achieve stable employment. Monitoring client progress, addressing challenges, and ensuring resource utilization are key aspects of the role. The Caseworker will document client interactions, input information into databases, and assist with tracking and reporting. Collaboration with coworkers and partner organizations is essential, as is building relationships with area service providers. The Caseworker may also train and lead volunteers and interns, conduct outreach to inform service providers and refugees about available programs, and complete eligibility screenings for program participants. Comprehensive case management services, including assistance with benefits applications, are also part of the role. The Caseworker must ensure that all services are linguistically appropriate and advocate for clients with mainstream service providers. Timely completion of case notes and data entry is required, along with participation in program meetings and adherence to organizational policies and protocols.

Required Qualifications:
Candidates for the Caseworker position should possess an undergraduate degree in Social Work or a related field, although comparable work experience may be considered as a substitute. A minimum of 2 years of case management experience in a social services environment is required, with a preference for candidates who have experience working with vulnerable or underserved populations. Strong computer proficiency, particularly with Microsoft Office applications, is essential. Candidates should demonstrate strong organizational skills, attention to detail, and the ability to communicate effectively in a cross-cultural environment. Public speaking or presentation experience is preferred, as is the ability to drive a 15-passenger van. Problem-solving skills and the ability to work both independently and as part of a team are crucial for success in this role.

Educational Background:
The educational background required for the Caseworker position includes an undergraduate degree in Social Work or a similar field. While a degree is strongly preferred, candidates with comparable related work experience may be considered. This educational foundation is essential for understanding the complexities of social services and effectively supporting clients in their integration process.

Experience:
The position requires a minimum of 2 years of case management experience in a social services environment. Candidates should have a proven track record of working with vulnerable or underserved populations, demonstrating the ability to navigate the challenges faced by these groups. Experience in developing and implementing service plans, as well as monitoring client progress, is highly valued.

Languages:
Proficiency in written and spoken English is mandatory for the Caseworker position. Additionally, bilingual ability in languages such as Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other languages commonly spoken by refugees and immigrants in Arizona is preferred. Strong communication skills, both written and verbal, are essential for effectively interacting with clients and community partners.

Additional Notes:
The Caseworker position offers a compensation rate of $20.97 per hour, with ranges based on various factors including the labor market and individual candidate experience. The working environment is a combination of standard office settings, remote work, and field time within the service delivery area. The role may require occasional weekend and evening work, and candidates must be able to lift 35 to 50 pounds. The organization provides a comprehensive benefits package, including sick days, paid time off, medical and dental insurance, a retirement savings plan, and an Employee Assistance Program. The organization is committed to diversity and inclusivity, encouraging applications from candidates who can contribute to these values.