Manager, Planning & Performance

Job Posting Organization:
The International Rescue Committee (IRC) is a prominent international humanitarian non-governmental organization (INGO) founded in 1933 at the behest of Albert Einstein. The IRC operates in over 40 countries and 29 U.S. cities, focusing on restoring health, safety, education, economic wellbeing, and empowerment to individuals affected by conflict and disaster. With a mission to help people survive, reclaim control of their futures, and strengthen their communities, the IRC employs a large workforce dedicated to delivering impactful humanitarian aid. The organization is recognized for its commitment to innovation and effectiveness in humanitarian response, striving to create lasting change in the lives of millions worldwide.

Job Overview:
The Manager, Planning & Performance at the IRC's Airbel Impact Lab is a pivotal role responsible for overseeing the departmental infrastructure that ensures strategic alignment and operational efficiency. This position requires a blend of strategic thinking and operational execution, as the manager will be tasked with designing an OKR (Objectives and Key Results) framework, developing tracking dashboards, and managing data collection processes. The role involves collaborating closely with various teams, including portfolio teams and finance, to ensure that departmental systems are clear and continuously improving. The manager will also coordinate critical people operations processes, such as performance reviews and recruitment support, ensuring smooth operations for both staff and leadership. The ideal candidate will thrive in a dynamic environment, adapting to shifting priorities while maintaining a strong focus on service and impact.

Duties and Responsibilities:
The Manager, Planning & Performance will be responsible for several key areas:

• Strategic Planning & Performance: Own the annual planning cycle for Airbel, translating strategic direction into measurable departmental and sub-departmental OKRs. Design and maintain data collection processes and reporting mechanisms, utilizing AI tools to enhance efficiency. Present periodic progress reports to leadership, highlighting trends and opportunities.
• Knowledge Management & Learning: Develop and maintain systems for gathering, storing, and sharing information across teams. Ensure that documentation is current and accessible, and create processes for capturing lessons learned from projects.
• Departmental Meetings & Knowledge Sharing: Plan and facilitate departmental meetings, ensuring effective communication and knowledge sharing. Foster a culture of collaboration and transparency within the team.
• People Operations Coordination: Manage the annual performance evaluation and promotion cycles, ensuring smooth execution of timelines and communications. Maintain an up-to-date organizational chart and oversee the Pulse survey process from design to analysis.

Required Qualifications:
Candidates should possess 6-8 years of experience in strategic planning, operations, or a similar role within a complex, global organization, preferably in humanitarian, development, or research contexts. They must demonstrate the ability to design and improve organizational systems and processes, including goal-setting frameworks and knowledge management infrastructure. Strong experience with performance management frameworks, such as OKRs, is essential, along with proven facilitation skills for leading meetings and workshops. Technical proficiency with productivity and project management tools, including Microsoft 365 and AI-enabled workflows, is required. Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are crucial.

Educational Background:
While the specific educational background is not explicitly stated, candidates are typically expected to have a relevant degree in fields such as international relations, public administration, business management, or a related discipline that aligns with the responsibilities of the role.

Experience:
The position requires 6-8 years of relevant experience in strategic planning, operations, or a similar role, ideally within a complex global organization. Candidates should have a proven track record of designing and implementing organizational systems and processes that enhance performance and efficiency.

Languages:
Strong interpersonal and cross-cultural communication skills are essential, with proficiency in English being mandatory. Additional language skills may be beneficial but are not specified as requirements.

Additional Notes:
The position offers a hybrid or fully in-office working environment. Compensation ranges from $94,000 to $110,000 in the U.S. and £58,736 to £68,526 in the UK, depending on various factors such as labor market conditions and individual candidate experience. The IRC is committed to diversity and equality in its workforce and encourages applications from underrepresented groups and individuals with disabilities. Reasonable adjustments will be made for candidates requiring assistance during the application or interview process.