ICLA Technical Assistant

Job Posting Organization:
The Norwegian Refugee Council (NRC) is an international, independent, humanitarian, non-governmental organization that was established to provide assistance to populations affected by displacement. NRC operates in numerous countries worldwide, including Libya, and focuses on empowering displaced individuals and communities through various services, including information, counselling, and legal assistance. The organization aims to support these populations in claiming their rights and accessing justice, thereby improving their living conditions and overall well-being.

Job Overview:
The ICLA Technical Assistant plays a crucial role in the implementation of NRC’s Information Counselling and Legal Assistance (ICLA) program in Misrata and Tawergha. This position is designed to ensure that vulnerable individuals and communities have access to essential information, counselling, and legal assistance, enabling them to claim their rights related to civil documentation, housing, land and property, legal stay, employment, and access to essential services. The role requires adherence to NRC policies and guidelines while actively promoting the prevention of sexual exploitation and abuse (PSEA) standards. The Technical Assistant will work closely with community volunteers and civil society organizations to deliver information sessions and provide legal case management support, ensuring that all activities are conducted in line with NRC’s objectives and donor requirements.

Duties and Responsibilities:
The ICLA Technical Assistant is responsible for a variety of tasks that include:

• Awareness Raising: Staying updated with internal procedures and thematic guidelines, supporting the team leader and technical legal officer in ensuring the content of GIS scripts and tools is current, and organizing individual and group information sessions.
• Legal Case Management: Following NRC legal case management guidelines to ensure high-quality standards for all cases, providing individual counselling sessions on legal identity, civil documentation, housing, land and property rights, and access to essential services.
• Oversight of Referrals: Managing internal and external referrals to local aid organizations and ensuring timely follow-up of case management files.
• Safe and Inclusive Programming: Ensuring programming principles are respected, including the safety and dignity of project participants.
• Outreach and Field Work: Conducting data collection and service mapping to facilitate assisted referrals.
• External Coordination: Meeting with various actors to ensure compliance with case management and referral pathways.
• Reporting and Monitoring: Conducting post-service monitoring exercises, ensuring accurate reporting of activities, and contributing to the reporting of NRC ICLA achievements.
• Additional Tasks: Performing any other relevant tasks as requested by the line manager, including administrative duties and translation of documents.

Required Qualifications:
The position requires a university degree or diploma in law, social sciences, political science, or related fields. Candidates should possess basic knowledge of data management and computer skills, particularly in MS Office and Kobo Toolbox. Experience in humanitarian or recovery contexts is essential, along with strong organizational, reporting, and case documentation skills. Knowledge of the displacement context in Libya, civil documentation, housing, land and property issues, and local laws is highly advantageous. Candidates should also demonstrate the ability to build meaningful relationships, empower the people served, act with integrity, analyze and solve problems effectively, and communicate with impact and respect.

Educational Background:
Candidates must have a university degree or diploma in law, social sciences, political science, or a related field. This educational background is crucial for understanding the legal frameworks and social dynamics relevant to the position, particularly in the context of displacement and humanitarian assistance.

Experience:
The ideal candidate should have experience working in humanitarian or recovery contexts, particularly with displaced, returnee, or conflict-affected communities. Familiarity with local laws, administrative structures, and referral mechanisms is also beneficial. Candidates should demonstrate a strong understanding of the challenges faced by vulnerable populations and possess the skills necessary to navigate complex legal and administrative systems.

Languages:
Native fluency in Arabic is mandatory, while work proficiency in English is also required. Proficiency in additional languages may be considered an asset, enhancing communication with diverse populations and stakeholders.

Additional Notes:
The position is based in Libya, specifically in Misrata and Tawergha. The job may involve fieldwork and outreach activities, requiring flexibility and adaptability to changing circumstances. The role is full-time, and candidates should be prepared to engage with various stakeholders, including local authorities, community organizations, and international partners. Compensation and benefits details are not specified in the job ad.