Family Support Coordinator

Job Posting Organization:
The International Rescue Committee (IRC) is a prominent international humanitarian non-governmental organization (INGO) founded in 1933 at the behest of Albert Einstein. The organization operates in over 40 countries and 29 cities across the United States, focusing on responding to the world's most severe humanitarian crises. The IRC's mission is to restore health, safety, education, economic wellbeing, and power to individuals affected by conflict and disaster. With a workforce dedicated to delivering impactful solutions, the IRC aims to help millions of people regain control of their lives and strengthen their communities, embodying a force for humanity.

Job Overview:
The Family coordinator" style="border-bottom: 1px dotted #007bff !important;">Support Coordinator position is a regionally based role that plays a crucial part in ensuring the effective, equitable, and culturally responsive coordination of family support services across California’s Regional Network Hubs (RNH). This role serves as the primary regional point of contact for Family Support Specialists and local partners, facilitating service delivery, referrals, and stabilization efforts for immigrant families. The Family Support Coordinator is responsible for bridging statewide strategies with local implementations, translating program directives into regionally tailored approaches. This position requires hands-on guidance, technical assistance, and oversight to subgrantees to ensure high-quality, compliant, and trauma-informed service delivery that aligns with program goals.

Duties and Responsibilities:
The Family Support Coordinator has a diverse set of responsibilities that include: acting as the primary regional liaison for Family Support Specialists, subgrantees, and community partners; coordinating the delivery of family support and stabilization services to ensure timely and equitable access; supporting and monitoring referral pathways to address client needs; ensuring services are delivered using trauma-informed and culturally appropriate practices; translating statewide directives into regionally responsive implementation strategies; adapting program models to reflect local conditions; supporting the development and rollout of tools and service protocols; providing hands-on guidance and technical support to subgrantees; conducting regular check-ins and performance monitoring; identifying capacity gaps and providing targeted training; promoting continuous improvement through data tracking and feedback; building and maintaining relationships with local service providers; facilitating regional coordination meetings; and serving as a communication bridge between statewide leadership and regional partners.

Required Qualifications:
Candidates must possess a Bachelor’s degree in Social Work, Public Administration, Human Services, International Development, or a related field, with a Master’s degree preferred in a relevant field such as Social Work, Public Health, or Nonprofit Leadership. An equivalent combination of education and relevant experience may also be considered. Additionally, candidates should have a minimum of 4–6 years of experience in nonprofit program implementation, case management systems, or community-based service delivery, particularly with immigrant, refugee, and vulnerable populations. Experience in supporting multi-partner or multi-site programs is essential, as well as familiarity with referral systems and grant-funded programs.

Educational Background:
The educational background required for this position includes a Bachelor’s degree in a relevant field such as Social Work, Public Administration, Human Services, or International Development. A Master’s degree in a related field is preferred, indicating a higher level of expertise and understanding of the complexities involved in social services and community support. Candidates with an equivalent combination of education and relevant experience may also be considered, allowing for flexibility in meeting the educational requirements.

Experience:
The position requires a significant level of experience, specifically a minimum of 4–6 years in nonprofit program implementation, case management systems, or community-based service delivery. Candidates should have a proven track record of working with immigrant, refugee, and vulnerable populations, applying trauma-informed approaches effectively. Experience in supporting multi-partner or multi-site programs is crucial, as is familiarity with referral systems and service coordination. Additionally, candidates should have experience providing technical assistance, training, or coaching to staff or partner organizations, as well as navigating grant-funded programs, including compliance and reporting expectations.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential due to the nature of the role. Additional languages that reflect the diverse communities served, particularly those spoken by immigrant and refugee populations, would be considered advantageous and beneficial for effective communication and service delivery.

Additional Notes:
This position is classified as a hybrid role, combining remote work with office collaboration and regular field-based engagement across the assigned region. It requires frequent regional travel and occasional statewide travel for coordination and convenings. The role may also necessitate evening and/or weekend work to support partner and community needs. The compensation for this position ranges from $70,304 to $81,536, with the exact offer depending on various factors such as labor market conditions, job type, internal equity, and the candidate's experience and skills. The IRC is committed to maintaining a diverse workforce and is an Equal Opportunity Employer, considering all applicants based on merit without regard to protected characteristics.