MEL ICT4D Officer

Job Posting Organization:
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Established in 1980, FHI 360 has grown to include a diverse staff of experts in various fields such as health, education, nutrition, environment, economic development, youth, research, technology, communication, and social marketing. The organization operates in more than 50 countries and all US states and territories, with a significant presence in Indonesia for over 30 years. Since 1996, FHI 360 has been instrumental in transforming Indonesia's health and development landscape by leveraging global expertise and local insights to strengthen community capacities and institutional frameworks for sustainable impact. The organization collaborates with the Government of Indonesia, civil society, academia, and the private sector to deliver integrated programs across critical sectors, including essential health services like HIV control, health system strengthening, security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">food security, tuberculosis, and global health security. FHI 360 is also involved in the U.S. government’s Global Health Security program, which provides life-saving assistance to prevent, detect, and respond to infectious disease threats.

Job Overview:
The MEL ICT4D Officer will play a crucial role in strengthening Monitoring, Evaluation, and Learning (MEL) systems and digital data solutions for the STRIDES Project in Indonesia. This position focuses on enhancing the quality, availability, and utilization of surveillance and program data to support decision-making, performance management, and disease prevention and response efforts. The officer will work closely with government counterparts, implementing partners, and project teams to support the development and implementation of digital surveillance tools, ensuring they are interoperable with national systems. The role requires translating data and evidence into actionable insights that can inform public health strategies and health security measures. The MEL ICT4D Officer will be responsible for designing, rolling out, and refining digital tools and systems for infectious disease data collection and performance monitoring, thereby contributing to the overall effectiveness of the STRIDES Project.

Duties and Responsibilities:
The MEL ICT4D Officer will have a comprehensive set of responsibilities, including:

• Supporting the design, rollout, and refinement of digital tools and systems for infectious disease data collection, surveillance strengthening, performance monitoring, and reporting.
• Strengthening MEL and surveillance data systems to ensure data quality, timeliness, completeness, and integrity across national and sub-national levels.
• Supporting the use of digital surveillance, laboratory, and reporting tools for the detection of events of public health significance and emerging threats.
• Coordinating closely with government counterparts (health, laboratory, and surveillance units) to ensure interoperability, alignment with national data systems, and long-term sustainability of digital solutions.
• Developing dashboards, data visualizations, and analytical products for project teams and government stakeholders to enhance the use of surveillance and program data for decision-making.
• Translating surveillance data, MEL findings, and outbreak information into clear, actionable insights to inform preparedness, response, and adaptive management.
• Providing training, mentoring, and ongoing technical support to government staff, implementing partners, and project teams on digital MEL, surveillance tools, and data use.
• Offering targeted digital MEL and surveillance support during outbreaks, including rapid data systems support, visualization, and reporting as needed.
• Supporting documentation, learning, and knowledge sharing related to digital surveillance and MEL innovations under STRIDES. 1
• Collaborating closely with STRIDES technical, MEL, and ICT4D teams to ensure alignment between surveillance objectives, MEL frameworks, and digital solutions.

Required Qualifications:
The position requires a Bachelor’s degree in Computer Science, Information Technology, Data Science, Public Health, Epidemiology, Monitoring and Evaluation, or a related field. A Master’s degree is considered an advantage. Candidates should have at least 4 years of professional experience in ICT4D, digital surveillance systems, digital MEL, or public health data systems. Demonstrated experience in supporting digital systems for infectious disease surveillance, data collection, performance monitoring, and reporting is essential. Additionally, experience working with or supporting government information systems, including interoperability, data governance, and sustainability, is required. Strong skills in data analysis and data visualization using platforms such as Power BI, Tableau, or DHIS2 dashboards are necessary. Experience in providing training and hands-on technical assistance to government and partner staff on digital tools and data use is also important. Familiarity with digital surveillance and data platforms like DHIS2, IDSR systems, ODK, KoboToolbox, and laboratory information systems is advantageous. Strong communication, coordination, and stakeholder engagement skills are essential for success in this role.

Educational Background:
Candidates must possess a Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Data Science, Public Health, Epidemiology, Monitoring and Evaluation, or a related discipline. A Master’s degree in one of these areas is preferred and may enhance the candidate's qualifications for the role.

Experience:
The MEL ICT4D Officer should have a minimum of 4 years of professional experience in areas related to ICT4D, digital surveillance systems, digital MEL, or public health data systems. This experience should include demonstrated involvement in supporting digital systems for infectious disease surveillance, data collection, performance monitoring, and reporting. Experience working with government information systems, particularly in terms of interoperability and data governance, is also required. Candidates with experience in international NGOs or donor-funded public health projects in Indonesia will be given preference.

Languages:
Fluency in English is mandatory, as it is essential for communication and reporting. Proficiency in Bahasa Indonesia is also required, given the local context of the position. Additional language skills may be considered an advantage, particularly if they enhance communication with diverse stakeholders.

Additional Notes:
This position may require domestic travel up to 25%. The job posting outlines the main duties but does not prescribe or restrict the exact tasks assigned. It is important to note that this document should not be construed as a contract of employment, and management reserves the right to review and revise the job description at any time. FHI 360 is committed to equal opportunity and affirmative action, ensuring that employment practices do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. The organization emphasizes safeguarding and preventing abuse, exploitation, and harassment in its work environments and programs. All personnel are required to share this commitment and sign a code of conduct. Employment offers will be subject to appropriate screening checks, including reference, criminal record, and terrorism finance checks.