Digital Impact Specialist

Job Posting Organization:
UNICEF, established in 1946, operates in over 190 countries and territories with a mission to save children's lives, defend their rights, and help them fulfill their potential. The organization is committed to promoting the rights of every child and offers diverse opportunities for professional and personal development. UNICEF prides itself on its inclusive culture and attractive compensation and benefits package, making it a desirable workplace for individuals passionate about making a difference in the lives of children and communities worldwide.

Job Overview:
The Digital Impact Specialist role is situated within the Digital Center of Excellence (DCOE) at UNICEF, which is pivotal in reshaping how the organization delivers lasting results for children through digital transformation. The specialist will provide strategic digital technology guidance to Country Offices, Regional Offices, and Global Product Development Centres of Excellence (CoEs), focusing on Digital Public Goods (DPGs) such as RapidPro and Inform. This position requires collaboration with a multidisciplinary team of technologists, analysts, and data scientists to ensure effective deployment and scaling of digital products that enhance UNICEF's mission. The role emphasizes the importance of leveraging emerging digital technologies to improve efficiency and effectiveness in UNICEF's programming.

Duties and Responsibilities:

• Support the global deployment and scale-up of Digital Impact products, ensuring they meet the needs of various stakeholders.
• Engage in product evolution by providing insights and recommendations based on user feedback and technological advancements.
• Conduct research and evaluate new technologies that can be integrated into UNICEF's digital strategy.
• Offer expert advice and support to Country Offices and Regional Offices in implementing digital solutions that align with UNICEF's objectives.
• Collaborate with cross-functional teams to drive the broader digital transformation agenda within UNICEF.
• Foster relationships with key stakeholders to promote the adoption of digital tools and practices.
• Stay updated on industry trends and best practices in digital technology to inform UNICEF's strategies.

Required Qualifications:
Candidates must possess a Master’s degree or equivalent in fields such as Information Systems, Business Administration, Computer Science, Information Management, or related areas. Alternatively, a Bachelor’s degree combined with two additional years of relevant work experience may be accepted in lieu of an advanced degree. Applicants should have at least five years of relevant work experience in areas such as Information Communication Technology, Software Development, Product Management, Technology Consulting, or Project Management. Familiarity with RapidPro and ODK data collection tools, as well as a solid understanding of digital public goods, is essential. Strong analytical skills, attention to detail, and the ability to translate business needs into technical requirements are also required.

Educational Background:
The educational background required for this position includes a Master’s degree or equivalent in Information Systems, Business Administration, Computer Science, Information Management, or related fields. A Bachelor’s degree in a relevant area, combined with two additional years of relevant work experience, may be accepted as an alternative to an advanced degree. This educational foundation is crucial for understanding the complexities of digital technologies and their application in UNICEF's mission.

Experience:
The position requires a minimum of five years of relevant work experience in fields such as Information Communication Technology, Software Development, Product Management, Technology Consulting, or Project Management. Candidates should have practical experience with digital public goods and tools like RapidPro and ODK, as well as a background in technology consulting and service design. Experience working in developing countries, particularly in fragile or humanitarian contexts, is highly desirable.

Languages:
Fluency in English is mandatory for this position. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) or a local language is considered an asset. This multilingual capability is beneficial for effective communication within UNICEF's diverse workforce and with various stakeholders.

Additional Notes:
This position is full-time and may involve collaboration across multiple locations, necessitating flexible working hours to accommodate different time zones. UNICEF promotes a culture of inclusivity and diversity, encouraging applications from all qualified candidates, including those with disabilities. The organization offers a comprehensive benefits package, including paid parental leave and reasonable accommodations for persons with disabilities. Candidates must undergo rigorous background checks and adhere to UNICEF's standards of conduct, which include a zero-tolerance policy for misconduct. Additionally, selected candidates may be required to meet medical clearance and vaccination requirements as part of the hiring process.