Senior Human Resources Manager

Job Posting Organization:
CARE Somalia is part of the global CARE organization, which is dedicated to fighting global poverty and social injustice. Established in 1945, CARE has a mission to save lives, defeat poverty, and achieve social justice. The organization operates in over 100 countries, employing thousands of staff members who work tirelessly to deliver impactful programs and services. CARE Somalia specifically focuses on addressing the unique challenges faced by communities in Somalia, providing humanitarian assistance and development programs that empower individuals and foster resilience.

Job Overview:
The Senior Human Resources Manager at CARE Somalia is a pivotal leadership role that encompasses both strategic and operational responsibilities within the HR function. This position is crucial for delivering high-quality HR services that align with the organizational priorities of CARE. The Senior HR Manager will serve as a trusted advisor to the director" style="border-bottom: 1px dotted #007bff !important;">Country Director and the Senior Management Team, playing a critical role in shaping the workforce strategy and ensuring compliance with local labor laws and organizational policies. The role requires a deep understanding of the humanitarian context in Somalia and the ability to attract, develop, and retain top talent in a challenging environment. The Senior HR Manager will also lead and mentor the HR team, fostering a culture of accountability, collaboration, and excellence while ensuring efficient HR service delivery.

Duties and Responsibilities:

• Serve as a trusted HR advisor to the Country Director and Senior Management Team, providing strategic guidance on workforce planning, talent management, and organizational effectiveness.
• Analyze workforce trends, identify talent risks and gaps, and provide data-driven recommendations to support strategic decision-making.
• Support the implementation of key HR initiatives, including performance management, talent development, and organizational change.
• Ensure HR policies and practices align with CARE’s global standards and organizational strategy.
• Oversee HR operations including contracts, payroll, benefits administration, and staff records, ensuring compliance with Somali labor law, CARE policies, and donor requirements.
• Maintain effective HR systems to track employee data, performance, leave, and learning.
• Manage employee relations, disciplinary processes, and grievance handling in a fair, consistent, and compliant manner.
• Support organizational change initiatives, ensuring smooth implementation of HR processes and structures.
• Lead, supervise, and mentor the HR team, ensuring strong performance, professional growth, and accountability. 1
• Establish clear roles, performance standards, and service delivery expectations for HR staff. 1
• Build HR team capacity to deliver responsive, high-quality HR services across the country office. 1
• Foster a positive, collaborative, and values-driven team culture. 1
• Support staff engagement, wellbeing, and retention initiatives. 1
• Coordinate learning and development programs to strengthen staff capability and performance. 1
• Provide guidance to managers and staff on performance management, career development, and employee relations. 1
• Promote a workplace culture that reflects CARE’s values of respect, inclusion, and accountability.

Required Qualifications:
The ideal candidate for the Senior Human Resources Manager position should possess a strong background in human resources management, with a focus on strategic HR leadership and operational oversight. Candidates should have a proven track record of successfully managing HR functions in complex and dynamic environments, particularly within the humanitarian sector. Strong analytical skills and the ability to leverage workforce data for decision-making are essential. Additionally, candidates should demonstrate excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. A commitment to fostering an inclusive and high-performing workforce is crucial.

Educational Background:
Candidates should hold a relevant degree in Human Resources Management, Business Administration, or a related field. Advanced degrees or professional HR certifications (such as SHRM or CIPD) are highly desirable and will be considered an asset. A strong understanding of labor laws and HR best practices, particularly in the context of Somalia, is essential for this role.

Experience:
The position requires significant experience in human resources management, ideally with at least 5-7 years of progressive HR experience in a leadership role. Experience working in the humanitarian sector or in a complex, multi-cultural environment is highly preferred. Candidates should have a demonstrated ability to lead HR teams and manage HR operations effectively, with a focus on strategic planning and execution.

Languages:
Fluency in English is mandatory, as it is the primary language of communication within the organization. Proficiency in Somali is highly desirable, as it will facilitate better engagement with local staff and stakeholders. Knowledge of other languages spoken in the region may also be beneficial.

Additional Notes:
This position is a full-time role based in Somalia, and CARE strongly encourages applications from qualified Somali nationals. The organization will prioritize hiring on a local contract for this role, and East African Region and International candidates will only be considered if a suitable local candidate cannot be identified. The Senior Human Resources Manager will play a strategic leadership role in shaping the people strategy of CARE Somalia, contributing to building a resilient, high-performing workforce that delivers lasting impact.