Manager

Job Posting Organization:
The World Bank Group is a prominent global partnership consisting of five institutions dedicated to addressing significant development challenges faced by countries around the world. Established with the mission to end extreme poverty and promote shared prosperity, the organization operates in 189 member countries and has over 120 offices globally. The World Bank Group is recognized as one of the largest sources of funding and knowledge for developing nations, leveraging data, research, and technology to create innovative solutions for urgent global issues. The organization emphasizes a values-based workplace culture and is committed to ethical standards and the resolution of workplace conflicts through its Ethics and Internal Justice Services Vice Presidency (EIJ).

Job Overview:
The Manager position within the Investigations Unit (INV) of the World Bank Group’s Ethics and Internal Justice Services Vice Presidency (EIJ) is a critical role that involves overseeing investigations into allegations of staff misconduct. The selected candidate will report directly to the Director of the Mediation & Formal Services Department (MFR) and will be responsible for managing INV’s portfolio of work. This includes providing strategic guidance and leadership to staff, ensuring that investigations are conducted with the highest standards of quality, thoroughness, and urgency. The role requires the ability to foster a positive and respectful work environment, motivating team members to be proactive and innovative in their approach to problem-solving. The Manager will also be tasked with developing and maintaining collaborative partnerships with key institutional stakeholders and leading initiatives aimed at improving the WBG’s investigative mechanisms.

Duties and Responsibilities:
The Manager will be responsible for a comprehensive set of duties, including: managing the portfolio of investigations within INV, providing leadership and strategic oversight to the investigative team; ensuring robust quality assurance processes are in place for all investigations; applying the highest standards of quality and accuracy in investigations; preparing and delivering high-quality reports and briefing materials for EIJ leadership; sharing best practices and lessons learned from investigations to support risk management; implementing process improvements based on emerging jurisprudence; contributing to the continuous improvement of investigative mechanisms; managing the budget and resources allocated to INV; and collaborating with other units within EIJ on special initiatives and projects.

Required Qualifications:
Candidates must possess a background in law, criminal justice, or a related field, with a Master’s degree in law being ideal. A minimum of 12 years of experience in conducting investigations or serving in a similar capacity within an international public organization or private multinational corporation is required. The candidate should have a proven track record of building and managing multi-disciplinary teams, demonstrating high levels of integrity and sound judgment in sensitive situations. Strong interpersonal skills, emotional intelligence, and the ability to lead teams collaboratively across departments are essential. The candidate should also exhibit creative and strategic thinking, strong negotiation skills, and effective communication abilities, both orally and in writing.

Educational Background:
The educational background required for this position includes a Master’s degree, preferably in law, which equips the candidate with the necessary knowledge and skills to navigate complex legal and ethical issues. A strong academic foundation in relevant fields such as criminal justice or organizational ethics is also beneficial.

Experience:
The position requires a substantial level of experience, specifically a minimum of 12 years in roles that involve conducting investigations or similar responsibilities. This experience should ideally be within international organizations or large multinational corporations, providing the candidate with a comprehensive understanding of the complexities involved in workplace investigations and conflict resolution.

Languages:
The mandatory language for this position is English, which is essential for effective communication within the organization and with external stakeholders. While not required, proficiency in additional languages may be considered advantageous, particularly in enhancing communication with diverse teams and stakeholders across different regions.

Additional Notes:
This position is classified under international recruitment and has a term duration of 4 years. The World Bank Group offers a comprehensive benefits package that includes a retirement plan, medical, life, and disability insurance, as well as paid leave, including parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunities for all employees regardless of gender, identity, religion, race, ethnicity, sexual orientation, or disability. The role may require travel as necessary, and candidates should be prepared to engage with complex and sometimes ambiguous situations with confidence.