Registration Associate

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• The organization is dedicated to protecting the rights and well-being of refugees and displaced persons worldwide. UNHCR operates in over 130 countries and employs more than 18,000 staff members. Its mission is to ensure that everyone has the right to seek asylum and find safe refuge in another country, and to return home voluntarily, integrate locally, or resettle in a third country. UNHCR works to safeguard the rights of refugees and other displaced persons, providing them with essential services and support to rebuild their lives.

Job Overview:
The Registration Associate position is a critical role within the Registration team at UNHCR. The individual in this position will be responsible for supporting all activities related to the registration of refugees and asylum seekers. This includes ensuring that registration processes are effectively utilized to identify specific protection needs, manage operations, and achieve durable solutions for populations of concern. The Registration Associate will work closely with various stakeholders, including Protection, Programme, Operational Data Management, and Information Management colleagues, as well as government authorities and partners. The role requires a proactive approach to managing registration activities and ensuring the quality of population data for effective service delivery. The successful candidate will also be expected to provide day-to-day supervision and support to other UNHCR staff involved in registration activities, ensuring that all processes adhere to established standards and guidelines.

Duties and Responsibilities:
The duties and responsibilities of the Registration Associate include assisting in the implementation of registration strategies and methodologies for populations of concern, supervising the daily activities of the registration team, conducting registration interviews, providing counseling to asylum seekers and refugees regarding registration procedures, maintaining accurate records and data related to registration cases, identifying individuals with specific needs and ensuring timely referrals, collaborating with protection staff and partners, drafting correspondence and reports related to registration activities, providing statistics and reports as requested, making decisions related to the daily operations of the registration unit, and supporting the identification and management of risks. The Registration Associate will also be responsible for performing other related duties as required, ensuring that all actions align with UNHCR's core values of professionalism, integrity, and respect for diversity.

Required Qualifications:
The position requires a minimum of three years of relevant experience with a High School Diploma, or two years of relevant work experience with a Bachelor’s degree or equivalent. Essential qualifications include good computer skills, particularly in data management, and desirable qualifications include training in the basic principles of international protection and experience with UNHCR proGres software. The candidate must demonstrate functional skills in data collection and analysis, data management, program/project management, and registration standard operating procedures design and implementation. Additionally, the candidate should possess strong communication and interpersonal skills to effectively engage with diverse populations and stakeholders.

Educational Background:
Candidates must have a High School Diploma as a minimum educational requirement, with a preference for those holding a Bachelor’s degree or higher in relevant fields such as social sciences, statistics, mathematics, or information technology. Certifications in these areas are considered essential for the role, as they provide the foundational knowledge necessary for effective performance in the position.

Experience:
The ideal candidate should have at least three years of relevant experience in a similar role, particularly in registration or data management within humanitarian or refugee contexts. Experience working with UNHCR or similar organizations is highly desirable, as it demonstrates familiarity with the specific challenges and requirements of the role. Candidates should also have experience in managing data collection processes and working collaboratively with diverse teams and stakeholders.

Languages:
Fluency in Arabic is mandatory for this position, as the candidate will be working primarily with Arabic-speaking populations. Knowledge of English is also required, as it is the UN working language. Familiarity with additional languages spoken by refugee populations in the region would be considered an asset, enhancing the candidate's ability to communicate effectively with diverse groups.

Additional Notes:
This position is classified as a UNOPS LICA6 role, which indicates a level of seniority and responsibility within the organization. The target start date for this position is March 1, 2026, and the application deadline is February 16, 202

• The role is not remote and requires the candidate to be based in Jordan. Candidates may be required to undergo a written test as part of the selection process. The position does not require functional clearance, and it is important for all UNHCR staff members to contribute to a safe and respectful working environment, free from harassment and discrimination.