Intern, Product Owner CSG

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is a pioneering international financial institution that was established in 199

• The EBRD's mission is to foster the transition towards open market-oriented economies and to promote private and entrepreneurial initiative in countries from Central Europe to Central Asia and the Southern and Eastern Mediterranean. The organization operates in over 30 countries and employs thousands of professionals dedicated to supporting the development of sustainable economies. The EBRD is known for its commitment to inclusiveness, innovation, trust, and responsibility, which are reflected in its workplace culture and operational strategies.

Job Overview:
The Intern, Product Owner CSG position is designed to provide a comprehensive learning experience in product ownership and operational support within the EBRD. The intern will engage in various activities that contribute to the effective functioning of the Product Owner team. This role emphasizes hands-on experience with the Monarch platform, where the intern will learn about product ownership processes and assist in managing daily operational tasks. The intern will support the team by handling shared mailboxes, performing data inputs, conducting checks, and participating in monthly reviews. Additionally, the intern will monitor system-generated alerts, identify data anomalies, and escalate issues to senior team members, thereby ensuring data accuracy and continuity. This position not only offers exposure to product ownership activities but also encourages cross-functional collaboration, allowing the intern to contribute to the smooth operation of the team.

Duties and Responsibilities:
The intern will be responsible for supporting business change management by developing a high-level understanding of the Monarch platform and performing recurring operational tasks. They will assist with monthly reviews and help create and maintain training materials, including videos, emails, and posters, to support business changes. The intern will provide technical and business support to approximately 2,800 users across various modules of the Monarch ecosystem, manage the day-to-day administration of the Monarch Mailbox, and assist other departments with data input and quality control. Reporting any data anomalies and system-generated alerts will also be part of their responsibilities. Furthermore, the intern will participate in internal team activities, contribute to team objectives, suggest improvements, and ensure adherence to the Bank’s Behavioral Competencies and Corporate Behaviours.

Required Qualifications:
Candidates must possess a Bachelor’s degree in a relevant field or be currently studying towards one. A solid understanding of the activities that the EBRD engages in is essential. Good communication skills and a willingness to engage with stakeholders are crucial for this role. The intern should have an interest in technology and a desire to understand its business applications. Flexibility and effectiveness in a professional work environment are necessary, along with a commitment to supporting the Product Owners team in achieving its objectives.

Educational Background:
A Bachelor’s degree in a relevant field is required, or candidates should be in the process of obtaining such a degree. This educational background will provide the foundational knowledge necessary for understanding the operations and activities of the EBRD.

Experience:
The position is designed for interns, so prior professional experience is not mandatory. However, any experience related to project management, change management, or technology would be beneficial. The intern should be eager to learn and adapt quickly to a professional work environment.

Languages:
Proficiency in English is mandatory, as the intern will need to communicate effectively with a diverse range of stakeholders. Additional language skills may be considered an asset but are not required for this position.

Additional Notes:
This is a full-time internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position with a contract length of six months. The role is based in London, United Kingdom, and is intended for candidates who are nationals of EBRD member countries. The EBRD promotes a hybrid workplace that emphasizes flexibility and connectedness, and it offers a comprehensive suite of competitive benefits to its employees. The organization values diversity and encourages all qualified candidates to apply, regardless of their background.