Associate, People Operations

Job Posting Organization:
PSI (Population Services International) is a global network of locally rooted organizations that are interconnected and work towards enhancing people-centered health systems. Established over five decades ago, PSI has evolved from its origins in sexual and reproductive health to a broader mission that encompasses various health needs. The organization operates in over 40 countries and employs more than 3,000 individuals, known as 'PSIers', who come from diverse backgrounds, including healthcare and other industries. PSI is committed to ensuring quality, affordable healthcare is accessible to everyone, emphasizing the importance of people's voices and choices in health matters.

Job Overview:
The Associate, People Operations role at PSI is designed to provide comprehensive operational and project management support to the HR People Operations team. This position is crucial for ensuring that HR processes function smoothly and efficiently. The Associate will be responsible for a variety of HR tasks, including the administration and enhancement of HR processes, and will collaborate closely with different HR team members to facilitate the execution of departmental projects. The role requires a proactive approach to identifying areas for improvement and developing new tools and workflows that enhance the effectiveness of employee programs. The Associate will also manage data entry, maintain data integrity, and assist with financial management tasks, ensuring compliance with internal and external audit requirements. This position is pivotal in supporting the overall HR function and contributing to the organization's mission of improving health outcomes.

Duties and Responsibilities:
The duties and responsibilities of the Associate, People Operations include:

• Providing project management support for various departmental priorities and employee programs.
• Identifying opportunities for process improvements and implementing new tools and workflows.
• Maintaining and administering People Operations automations, events, and travel arrangements.
• Creating content for communication platforms and managing HR inboxes.
• Offering guidance on routine HR policies and procedures, including onboarding and offboarding processes.
• Performing data entry and ensuring data integrity, as well as developing and running custom reports.
• Assisting with financial management tasks, including reconciliations and procurement processes.
• Supporting external and internal audits by gathering necessary documentation and ensuring compliance with programs.
• Performing additional responsibilities as assigned by the Head of People Operations. 1
• Engaging in continuous improvement of HR processes and systems to enhance operational efficiency.

Required Qualifications:
Candidates for the Associate, People Operations position must possess a Bachelor's degree (or international equivalent) in a related field. Additionally, a minimum of 3 years of relevant experience is required, although an equivalent combination of education and experience may be considered. Candidates should have a working knowledge of HR operational functions and compliance requirements, along with excellent organizational and administrative skills. Attention to detail and the ability to meet deadlines in a fast-paced environment are essential. Proficiency in MS Office Suite (Word, Excel, PowerPoint) is required, as well as familiarity with HRIS-based software and other HR systems. Candidates should demonstrate strong analytical and problem-solving skills, as well as the ability to maintain confidentiality regarding sensitive information.

Educational Background:
The educational background required for this position includes a Bachelor's degree or an equivalent international qualification in a relevant field. This educational foundation is essential for understanding the complexities of HR operations and the various compliance requirements associated with the role.

Experience:
The position requires at least 3 years of related experience in HR operations or a similar field. Candidates with a combination of relevant education and experience may also be considered. This experience should demonstrate a solid understanding of HR processes, operational functions, and compliance requirements, as well as the ability to manage multiple tasks effectively in a dynamic environment.

Languages:
While the job posting does not specify mandatory languages, proficiency in English is likely essential given the nature of the role and the organization's international operations. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
The Associate, People Operations position is a contract role with a duration of 6-12 months. The position is remote eligible, but candidates must be within commuting distance to PSI's Nairobi office. It is important to note that only candidates who are legally authorized to live and work in Kenya will be considered for this role, as visa sponsorship is not available. The salary range for this position is between $19,000 and $35,000 annually, depending on qualifications and experience, with compensation being determined by factors such as internal equity and external market analysis. PSI is committed to diversity and inclusion, and encourages applications from individuals of all backgrounds.