MEAL Coordinator

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a global humanitarian organization established to assist people who are forced to flee their homes due to conflict, persecution, or natural disasters. NRC operates in multiple countries around the world, providing essential services and support to refugees and internally displaced persons. The organization is recognized for its commitment to high-quality aid and advocacy for the rights of vulnerable populations. NRC fosters a culture of professional growth, innovation, and open dialogue, emphasizing diversity, equity, and inclusion in its workforce. With a mission to save lives and rebuild futures, NRC is dedicated to creating a safe environment for all individuals it serves and employs.

Job Overview:
The coordinator" style="border-bottom: 1px dotted #007bff !important;">MEAL Coordinator plays a crucial role in ensuring that Monitoring, Evaluation, Accountability, and Learning (MEAL) systems are effectively integrated into NRC's programs at the Area Office level. This position is responsible for coordinating and strengthening MEAL systems and standards, ensuring that evidence-based decision-making is at the forefront of program implementation. The MEAL Coordinator will provide technical supervision and capacity building to MEAL staff and program teams, ensuring that MEAL tools, plans, and procedures are implemented effectively. This role acts as a bridge between strategic MEAL frameworks established at the Country Office level and their practical application across various projects, ensuring that evidence informs program decision-making, learning, and adaptation. The MEAL Coordinator will also support the development and implementation of MEAL systems, including Standard Operating Procedures (SOPs), guidance, and tools, while contributing to evaluations and learning exercises.

Duties and Responsibilities:
The MEAL Coordinator will have a comprehensive set of responsibilities, including but not limited to: ensuring compliance with NRC policies and MEAL procedures; supporting the development and implementation of MEAL systems and SOPs; coordinating the implementation of MEAL systems at the area level; providing technical support to program teams in assessments and evaluations; contributing to learning exercises and digital MEAL system roll-out; training program and partner staff on data collection tools and methodologies; ensuring evidence from monitoring and evaluations is synthesized for program adaptation; acting as the area-level focal point for MEAL components; providing rapid MEAL support to emergency response interventions; preparing progress reports for management; and carrying out any other relevant tasks as delegated by supervisors.

Required Qualifications:
Candidates must possess a minimum of 4 years of experience in MEAL, including at least 2 years in a leadership position at the area or field level with an international NGO, preferably in emergency or post-conflict settings. A strong understanding of MEAL principles and current approaches in relief and development settings is essential, along with skills in data analysis and interpretation. Candidates should have experience with mobile and online data collection systems, data management, and analysis platforms, as well as experience coordinating with UN agencies, INGOs, and local authorities. Technical expertise in program evaluation methodologies and experience in facilitating participatory discussions and capacity-building activities are also required.

Educational Background:
A Bachelor’s degree in Statistics, Information Systems Management, Social Sciences, Development Studies, or a related field is required. Candidates without a formal degree but with at least 5 years of relevant experience may also be considered based on organizational needs. A strong educational background is preferred, particularly for candidates with advanced degrees.

Experience:
The position requires a minimum of 4 years of MEAL experience, with at least 2 years in a leadership role at the area or field level within an international NGO. Experience in emergency or post-conflict settings, particularly with Internally Displaced Persons (IDPs) and in camp or remote management environments, is highly desirable. Familiarity with the political and cultural context of humanitarian responses, particularly in Cox’s Bazar, is also beneficial.

Languages:
Fluency in verbal and written English and Bangla is required, while knowledge of Rohingya or local languages is considered an asset. Strong communication skills in both languages are essential for effective collaboration and reporting.

Additional Notes:
This position is full-time and encourages qualified female candidates to apply. The salary will be determined according to NRC's salary scale, which includes various allowances, group insurance for staff and dependents, festival bonuses, end service benefits, and maternity allowances. Employees are entitled to different types of leave, including annual, casual, maternity, and paternity leave. NRC also provides psychosocial-support" style="border-bottom: 1px dotted #007bff !important;">psychosocial support to its staff. The organization emphasizes safeguarding and expects all employees to treat everyone with respect and dignity, contributing to a safe environment and reporting any incidents of exploitation or harassment.