Senior Broadcast and Conference Operator Supervisor

Job Posting Organization:
The United Nations Economic Commission for Africa (ECA) is dedicated to delivering innovative ideas and actions aimed at empowering and transforming Africa. Established to address the continent's unique challenges, ECA operates under the guiding principles of the 2030 Agenda and Agenda 206

• The organization focuses on five strategic directions: enhancing its role as a premier knowledge institution, developing macroeconomic policies for economic diversification and job creation, implementing innovative financing models for infrastructure, addressing regional challenges with a focus on peace and social inclusion, and advocating for Africa's position in global governance. ECA is headquartered in Addis Ababa, Ethiopia, and employs a diverse workforce committed to these goals.

Job Overview:
The Senior Broadcast and Conference Operations Operator (Supervisor) plays a crucial role within the Information and Communications Technology Services Section (ICTSS) of the Division of Publications Conference and Knowledge Management (PCKMD) at ECA. This position is responsible for overseeing studio production operations, conference operations, and managing audio/video systems, including microphone management and simultaneous interpretation systems. The incumbent will lead the design and installation of hybrid conferencing systems, ensuring seamless integration of virtual platforms with physical AV infrastructure. The role also involves supervising livestreaming services, managing digital signage, and maintaining technical documentation for computer application systems. The supervisor will coordinate with various departments to plan resources for events and provide technical support for meetings and conferences, both at headquarters and in other locations. The position requires a proactive approach to technology, with a focus on continuous improvement and adaptation to new developments in the field.

Duties and Responsibilities:
The Senior Broadcast and Conference Operations Operator (Supervisor) will be responsible for a wide range of duties, including: assisting in managing studio production and conference operations; designing and operating video conferencing and audio-visual systems; leading the installation of hybrid conferencing systems; supervising livestreaming infrastructure; overseeing digital signage operations; participating in the development and implementation of new computer application systems; managing technical documentation; conducting research on new technologies; coordinating with various departments for event planning; serving as a team leader for projects; preparing periodic reports; supervising technical support staff; participating in recruitment and training of temporary staff; liaising with senior officers and delegations; determining resource requirements for meetings; conducting operational training for operators; deputizing for the Telecommunications Engineer; and assisting with data collection and analysis for decision-making.

Required Qualifications:
Candidates must demonstrate a high level of professionalism and technical expertise in conference management, broadcast systems, and audio/video technologies. The ability to supervise operations and maintenance of broadcast equipment is essential, along with strong analytical skills for data interpretation and decision-making. A commitment to gender equality and client orientation is also required, as well as the ability to collaborate effectively with clients and stakeholders. Technological awareness and a willingness to learn new technologies are crucial for success in this role.

Educational Background:
A high school diploma or equivalent is required for this position. Additionally, successful completion of programs in data analytics, business analytics, or data science is desirable. Training or certification in AV over IP technologies, such as Dante, is also preferred, indicating a strong foundation in relevant technical skills.

Experience:
Candidates must have a minimum of ten years of experience in technical conference operations, broadcast operations, or related fields. This requirement is reduced to eight years for those with a first-level university degree or higher. Hands-on experience with conference management and simultaneous interpretation technologies, video conferencing systems, and audio-visual technologies is essential. Experience with AV systems over internet protocol and in a broadcast LAN environment is desirable, as is familiarity with LED video walls and the application of artificial intelligence in conferencing technology. Experience in data analytics or related areas is also a plus.

Languages:
English is the required working language for this position, while French is considered desirable. Candidates should possess proficiency in both languages according to the UN Language Framework, which outlines the minimum required skill levels for each language.

Additional Notes:
The job does not specify the contract duration or seniority level, but it is implied that the position is full-time and may involve international recruitment. Compensation and benefits details are not provided in the job description.