Human Resources and Administration Manager

Job Posting Organization:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization dedicated to helping people forced to flee their homes due to conflict and crises. Established to provide life-saving assistance and long-term support, NRC operates in 40 countries with a workforce of approximately 15,000 staff members. The organization is committed to addressing the needs of displaced individuals and communities, particularly in regions affected by conflict, natural disasters, and other emergencies. NRC is recognized for its high-quality aid and advocacy for the rights of refugees and internally displaced persons, making it a vital player in the humanitarian sector.

Job Overview:
The Human Resources and Administration Manager plays a crucial role in leading the HR and Administration department within the NRC Lebanon Country Office, specifically in Beirut. This position is responsible for strategically and technically overseeing HR and Admin compliance while enhancing support services such as staff care, employee relations, recruitment, operations, learning and development, onboarding, and exit procedures. The manager will ensure that NRC Lebanon is well-prepared to meet current and future challenges, demonstrating strong leadership and engagement across all focus areas. Additionally, the role involves capacity building for the HR and admin team and line managers throughout the country, ensuring that the organization can effectively respond to the needs of its staff and beneficiaries.

Duties and Responsibilities:
The key responsibilities of the Human Resources and Administration Manager include developing and implementing NRC’s HR and Admin strategy, systems, and procedures at the national level, ensuring adherence to employment guidelines and NRC policies. The manager will contribute to the country strategy and HR/Admin Plan of Action by providing input and initiatives, overseeing the implementation of HR and Admin-related policies, and ensuring compliance with local labor laws and governmental regulations. The role also involves managing the HR and Admin team across all offices, ensuring capacity building and skill transfer, conducting quality control and audits of HR Admin functions, leading employee engagement and diversity initiatives, determining workforce needs, and maintaining a healthy office environment that fosters open communication. Regular reporting and analysis will be required to improve service delivery, alongside promoting PSEA standards and implementing relevant activities.

Required Qualifications:
Candidates must possess a Bachelor's degree in business administration, HR, or a relevant field. A minimum of 5-7 years of experience in a senior management role or similar position within HR, preferably in humanitarian, emergency, or recovery contexts, is essential. The ideal candidate will have a proven capacity to lead, develop strategies, and implement change, complemented by strong communication, training, and presentation skills. Familiarity with INGO operations and the dynamics of the humanitarian sector is advantageous. Fluency in both English and Arabic, both written and spoken, is mandatory, along with proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

Educational Background:
The educational background required for this position includes a Bachelor's degree in business administration, human resources, or a related field. This foundational education is critical for understanding the complexities of HR management and administration within a humanitarian context, equipping the candidate with the necessary skills to navigate the challenges faced in such environments.

Experience:
The position requires a significant level of experience, specifically a minimum of 5-7 years in a senior management role or a similar capacity within HR. This experience should ideally be within humanitarian, emergency, or recovery contexts, where the candidate has demonstrated the ability to lead teams, develop strategies, and implement effective HR practices in complex and volatile situations.

Languages:
Fluency in English and Arabic is mandatory for this position, as both languages are essential for effective communication within the organization and with stakeholders. Proficiency in additional languages may be considered an asset, enhancing the candidate's ability to engage with diverse populations and contribute to NRC's mission.

Additional Notes:
The position is based in Beirut, Lebanon, with a contract duration of 12 months, which is renewable based on performance, funding, and the ongoing need for the role. The job entails approximately 20% travel to areas of operation as required. The salary and benefits are aligned with NRC’s national salary scale, specifically at grade 9, and include terms and conditions that reflect the organization's commitment to its employees. NRC is an equal opportunities employer, dedicated to fostering diversity and inclusion within its workforce.