IT Solutions Officer (SCOPE), CST I
World Food Programme (WFP)
Juba
Sudan
January 4, 2026
Full-timeJanuary 4, 2026
IT Solutions Officer (SCOPE), CST I
World Food Programme (WFP) About
Founded in 1961 and assisting 80 million people in around 80 countries each year, the World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of its work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.
In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. WFP also works to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in its humanitarian response.
WFP is the largest humanitarian organisation implementing school feeding programmes worldwide and has been doing so for over 50 years. Each year, WFP provides school meals to between 20 and 25 million children across 63 countries, often in the hardest-to-reach areas.
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who work tirelessly to ensure effective humanitarian assistance reaches millions of people globally. WFP is committed to diversity and inclusion, encouraging qualified candidates from all backgrounds to apply. The organization was awarded the Nobel Peace Prize in 2020 for its efforts in combating hunger and promoting peace.
Job Overview:
The IT Solutions Officer (SCOPE) will play a crucial role in leading the implementation, expansion, and assurance of Digital Assistance Services (DAS) within WFP operations in South Sudan. This position requires a strategic alignment with WFP’s digital transformation roadmap and operational integration with cooperating partners. The incumbent will be responsible for ensuring the effective utilization of digital tools such as SCOPE, CODA, Partner Connect, and SugarCRM, which are essential for beneficiary management and payment processes. The role demands collaboration with various stakeholders, including field teams, global support teams, and external partners, to enhance operational efficiency and accountability in line with the Country Strategic Plan (CSP). The IT Solutions Officer will also be tasked with capacity-building initiatives to strengthen the digital literacy of WFP staff and partners, ensuring that the organization remains at the forefront of digital innovation in humanitarian assistance.
Duties and Responsibilities:
Required Qualifications:
Candidates must possess a strong background in digital systems implementation, with demonstrated leadership in managing corporate-level digital systems. Proven experience in coordinating large-scale digital assistance operations involving multiple stakeholders is essential. Candidates should have a deep understanding of Cash-Based Transfers, Identity Management, and related processes, along with knowledge of assurance frameworks and data protection policies. Strong communication and collaboration skills are necessary to work effectively with diverse teams and partners.
Educational Background:
An advanced university degree in Information Systems, Computer Science, Information Technology, Data Science, or a related field is required. Alternatively, a first university degree with additional years of relevant work experience may be considered sufficient.
Experience:
Candidates with a master's degree should have a minimum of 3 years of progressive experience in digital systems implementation, preferably in complex emergency settings. Those with a bachelor's degree must have at least 5 years of relevant experience. Previous experience in emergency support operations and/or in hardship duty stations is essential for this role.
Languages:
Fluency in English (level C) is mandatory for this position. Proficiency in additional languages may be considered an asset but is not required.
Additional Notes:
This position is an International Consultancy (CST level-I) with a duration of 11 months. The role is full-time and based in Juba, South Sudan. WFP offers an attractive compensation package and is committed to providing a diverse and inclusive work environment. The organization does not charge any fees during the recruitment process and encourages candidates to apply regardless of their background.
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who work tirelessly to ensure effective humanitarian assistance reaches millions of people globally. WFP is committed to diversity and inclusion, encouraging qualified candidates from all backgrounds to apply. The organization was awarded the Nobel Peace Prize in 2020 for its efforts in combating hunger and promoting peace.
Job Overview:
The IT Solutions Officer (SCOPE) will play a crucial role in leading the implementation, expansion, and assurance of Digital Assistance Services (DAS) within WFP operations in South Sudan. This position requires a strategic alignment with WFP’s digital transformation roadmap and operational integration with cooperating partners. The incumbent will be responsible for ensuring the effective utilization of digital tools such as SCOPE, CODA, Partner Connect, and SugarCRM, which are essential for beneficiary management and payment processes. The role demands collaboration with various stakeholders, including field teams, global support teams, and external partners, to enhance operational efficiency and accountability in line with the Country Strategic Plan (CSP). The IT Solutions Officer will also be tasked with capacity-building initiatives to strengthen the digital literacy of WFP staff and partners, ensuring that the organization remains at the forefront of digital innovation in humanitarian assistance.
Duties and Responsibilities:
- Manage the implementation and lifecycle of WFP Corporate Digital Tools across all operations and cooperating partners, ensuring operationalization and interoperability of digital tools for beneficiary registration and entitlement delivery.
- Serve as the focal point for digital assistance coordination across various functional units within WFP South Sudan, collaborating with teams in Programme, CBT, Nutrition, Supply Chain, RAM, Finance, and MEAL.
- Liaise with global and regional teams to address technical issues related to digital tools, ensuring compliance with global assurance and data protection requirements.
- Review Field Level Agreements (FLAs) to integrate digital assistance requirements and data management standards.
- Analyze ICT needs for DAS implementation and develop costed workplans, overseeing risk management and quality assurance processes.
- Design and deliver capacity-building plans for WFP and partner staff, providing mentorship and technical supervision to newly recruited officers.
- Prepare operational updates, progress reports, and audit responses related to digital tools performance.
- Identify and pilot innovative digital solutions to enhance beneficiary management and accountability.
- Perform any other duties assigned by the supervisor.
Required Qualifications:
Candidates must possess a strong background in digital systems implementation, with demonstrated leadership in managing corporate-level digital systems. Proven experience in coordinating large-scale digital assistance operations involving multiple stakeholders is essential. Candidates should have a deep understanding of Cash-Based Transfers, Identity Management, and related processes, along with knowledge of assurance frameworks and data protection policies. Strong communication and collaboration skills are necessary to work effectively with diverse teams and partners.
Educational Background:
An advanced university degree in Information Systems, Computer Science, Information Technology, Data Science, or a related field is required. Alternatively, a first university degree with additional years of relevant work experience may be considered sufficient.
Experience:
Candidates with a master's degree should have a minimum of 3 years of progressive experience in digital systems implementation, preferably in complex emergency settings. Those with a bachelor's degree must have at least 5 years of relevant experience. Previous experience in emergency support operations and/or in hardship duty stations is essential for this role.
Languages:
Fluency in English (level C) is mandatory for this position. Proficiency in additional languages may be considered an asset but is not required.
Additional Notes:
This position is an International Consultancy (CST level-I) with a duration of 11 months. The role is full-time and based in Juba, South Sudan. WFP offers an attractive compensation package and is committed to providing a diverse and inclusive work environment. The organization does not charge any fees during the recruitment process and encourages candidates to apply regardless of their background.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.
