Operations Manager

Job Posting Organization:
UNICEF, established in 1946, operates in over 190 countries and territories with a mission to save children's lives, defend their rights, and help them fulfill their potential. The organization is committed to promoting the rights of every child and offers diverse opportunities for professional and personal development. UNICEF has been operational in Greece since early 2016, initially responding to the influx of refugee and migrant children, and formalized its presence in the country in January 2020 with the establishment of the Greece Country Office. The organization focuses on collaboration with national stakeholders to address the needs of vulnerable children in Greece.

Job Overview:
The Operations Manager at UNICEF Greece Country Office will serve as a Strategic Business Partner, responsible for overseeing operations functions and facilitating organizational change. This role is crucial during the transition period as the office prepares to phase out standalone programming by the end of 2026 and integrate into a Multi-Country Office structure. The Operations Manager will ensure the efficient use of resources, uphold management practices, and align operational strategies with organizational goals to deliver results for children. The position requires a proactive approach to identifying challenges and proposing creative solutions, as well as providing risk-informed analysis and advice to support program and management decisions.

Duties and Responsibilities:
The Operations Manager will be responsible for a wide range of duties, including: facilitating operations support services in budget management, financial reporting, facilities management, administration, supply and logistics management, information technology, human resources, and safety and security" style="border-bottom: 1px dotted #007bff !important;">security; supporting career development opportunities for staff; representing organizational risks and governance systems in management teams; anticipating business needs and proposing solutions; contributing to various planning and management processes; promoting ICT management and information security; overseeing supply chain management; supporting audit reviews and implementing recommendations; leading facility management with a focus on accessibility and sustainability; and monitoring business transactions for efficiency and risk management.

Required Qualifications:
Candidates must possess an Advanced University Degree (Master’s or higher) in relevant fields such as Business Management, Financial Management, Accounting, Public Finance, or related operations functions. A full professional accounting designation from a recognized institute is also acceptable. A certificate in Change Management is considered a strong asset. Candidates should have a minimum of 5 years of professional experience in operations management areas, including budget and financial management, facilities management, and human resources. Experience in supporting offices during transitions and leading change management initiatives is highly desirable, along with familiarity with Results Based Management and corporate ERPs.

Educational Background:
An Advanced University Degree (Master’s and above) in Business Management, Financial Management, Accounting, Public Finance, or related fields is required. Alternatively, a full professional accounting designation from an internationally recognized body is acceptable. A certificate in Change Management is a strong asset, particularly relevant to the organizational transition context.

Experience:
A minimum of 5 years of professional experience at the national or international level is required, specifically in operations management areas. Experience in implementing organizational initiatives, supporting offices in transition, and leading change management initiatives is highly desirable. Familiarity with the UN system, large private or public companies, and experience in developing countries or humanitarian contexts is an asset.

Languages:
Fluency in English is required, and knowledge of Greek is considered an asset. Candidates should demonstrate strong communication skills in both languages to effectively engage with diverse stakeholders.

Additional Notes:
The position is full-time and may involve working in a dynamic environment that requires adaptability and resilience. UNICEF promotes a diverse and inclusive workplace and encourages applications from underrepresented groups. The organization offers a comprehensive benefits package, including paid parental leave and reasonable accommodations for persons with disabilities. All selected candidates will undergo rigorous background checks and must adhere to UNICEF's standards of conduct.