Manager – Infrastructure Engineering

Job Posting Organization:
The World Bank Group is a prominent global partnership consisting of five institutions dedicated to addressing the most pressing development challenges faced by countries around the world. Established with the mission to end extreme poverty and promote shared prosperity, the organization has 189 member countries and operates in over 120 offices globally. The World Bank Group is recognized as one of the largest sources of funding and knowledge for developing nations, leveraging data, research, and technology to implement innovative solutions for sustainable development. The organization is committed to fostering collaboration with both public and private sector partners to invest in transformative projects that drive economic growth and improve living standards.

Job Overview:
The Manager of Infrastructure Engineering at the World Bank Group plays a pivotal role in leading the design, implementation, and continuous improvement of the organization's core IT infrastructure. This position is crucial for ensuring that the infrastructure investments align strategically with the World Bank Group's mission and objectives. The manager is expected to provide guidance and mentorship to a team of infrastructure engineers, fostering a collaborative and innovative environment that supports the organization's digital transformation and operational excellence. The ideal candidate will be a servant leader with strong interpersonal skills, capable of energizing and influencing others, fostering collaboration, building consensus, and proactively addressing challenges to achieve key deliverables. The role involves overseeing the management of critical infrastructure components, including data centers, enterprise networks, storage systems, and disaster recovery solutions, ensuring that these services are robust, secure, scalable, and cost-effective. The manager will also be responsible for driving modernization initiatives, adopting emerging technologies, and implementing best practices in infrastructure management to enhance organizational agility and efficiency.

Duties and Responsibilities:
The Manager, Infrastructure Engineering, is responsible for a comprehensive set of duties that include overseeing the design, implementation, and maintenance of IT infrastructure to ensure optimal and secure operation of servers, storage, data centers, networks, endpoints, and security" style="border-bottom: 1px dotted #007bff !important;">security systems. Key responsibilities include providing leadership for modern enterprise-wide networking infrastructure, leading engineering initiatives and directing strategic plans for infrastructure programs, managing relationships with technology vendors and service providers, driving the evaluation and implementation of modern infrastructure solution standards, providing comprehensive technical support, developing strategies to enhance the end-user experience, identifying opportunities for continuous improvement, and ensuring compliance with internal audit and business continuity requirements. The manager will also oversee infrastructure operations, including monitoring, incident management, capacity planning, and performance optimization, while building and mentoring a diverse, high-performing team to deliver program objectives.

Required Qualifications:
Candidates must possess a Master’s degree in computer science, engineering, information systems, business administration, or a related field, with at least 12 years of progressively responsible experience in IT and infrastructure engineering leadership roles; or a bachelor’s degree with a minimum of 15 years of relevant experience. A minimum of 10 years of direct, hands-on experience in core infrastructure engineering is required, including modern data center operations, enterprise networks, storage management, compute platforms, virtualization, and disaster recovery, ideally within large financial institutions, governmental bodies, or multinational organizations. Proven experience leading large, geographically distributed infrastructure teams is essential, along with demonstrated expertise in designing and implementing infrastructure architecture, achieving operational excellence, and establishing and maintaining technology standards for reliability, security, and performance.

Educational Background:
The educational background required for this position includes a Master’s degree in computer science, engineering, information systems, business administration, or a related field. Alternatively, candidates with a bachelor’s degree must have a minimum of 15 years of relevant experience in IT and infrastructure engineering leadership roles. The emphasis is on advanced degrees that provide a strong foundation in technical and managerial skills necessary for leading complex infrastructure projects.

Experience:
Candidates should have extensive experience in core infrastructure engineering, with at least 10 years of direct, hands-on experience in areas such as modern data center operations, enterprise networks, storage management, compute platforms, virtualization, and disaster recovery. Experience within large financial institutions, governmental bodies, or multinational organizations is preferred, along with a proven track record of leading large, geographically distributed infrastructure teams and driving modernization and digital transformation initiatives.

Languages:
The mandatory language for this position is English. Proficiency in additional languages is considered a plus, although specific preferred languages are not listed in the job description.

Additional Notes:
This position is a local recruitment role with a term duration of 3 years. The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply. The organization emphasizes a culture of urgency, thoughtful risk-taking, empowerment, and accountability.