AI Solutions and Delivery Manager

Job Posting Organization:
Mercy Corps is an international non-profit organization founded in 1979, dedicated to alleviating suffering, poverty, and oppression by helping people build secure, productive, and just communities. With a mission to empower individuals and communities to overcome challenges and improve their lives, Mercy Corps operates in over 40 countries worldwide, employing thousands of staff members who work collaboratively to implement programs that address urgent humanitarian needs and foster long-term development. The organization emphasizes diversity and inclusion, believing that a diverse workforce enhances their ability to achieve impactful results.

Job Overview:
The AI Solutions and Delivery Manager is a pivotal role within the Technology for Development (T4D) team at Mercy Corps, responsible for leading the integration of responsible AI practices across the organization. This position focuses on enhancing AI literacy and capacity, ensuring that AI initiatives align with Mercy Corps' ethical governance principles. The manager will oversee the implementation of grant-funded activities, design and manage AI solutions, and collaborate with various stakeholders to foster a culture of responsible innovation. The role requires a strategic mindset to develop Mercy Corps' AI Strategy, which will guide the agency's vision for AI-enabled programming and operational efficiency. The AI Solutions and Delivery Manager will also play a crucial role in building a learning community around AI and Data Science, aimed at strengthening technical capacity across global teams.

Duties and Responsibilities:
The AI Solutions and Delivery Manager will have a comprehensive set of responsibilities, including: leading the planning and execution of AI initiatives that align with Mercy Corps' programmatic priorities; collaborating with country teams to identify opportunities for AI-enabled program design; developing concept notes, proposals, and budgets for AI projects; overseeing the technical design and implementation of AI solutions; providing direct technical support and capacity strengthening to teams; managing monitoring and evaluation processes to assess the impact of AI initiatives; documenting and disseminating best practices and lessons learned; representing Mercy Corps at sector conferences; and managing a team of consultants to deliver AI projects effectively. The role also involves promoting accountability and fostering a respectful work environment.

Required Qualifications:
Candidates for the AI Solutions and Delivery Manager position should possess a Bachelor's degree in Data Science, Computer Science, Artificial Intelligence, or a related field, with a Master's degree preferred. They should have 3-5 years of relevant experience in AI, machine learning, or data science, with a proven track record of managing complex technology projects. Technical proficiency with modern AI/ML tools and platforms is essential, along with experience in designing responsible AI solutions. Strong project management, budgeting, and reporting skills are required, as well as exceptional communication abilities to facilitate learning and represent the organization externally. Experience in humanitarian or development contexts is highly desirable.

Educational Background:
The educational background required for this position includes a Bachelor's degree in a relevant field such as Data Science, Computer Science, or Artificial Intelligence. A Master's degree is preferred, indicating a higher level of expertise and understanding of the complexities involved in AI and data science applications within humanitarian contexts.

Experience:
The ideal candidate should have 3-5 years of experience in AI, machine learning, or data science, with a strong emphasis on managing multi-stakeholder technology projects. This experience should include a demonstrated ability to implement AI solutions in real-world scenarios, particularly in humanitarian or development settings. Familiarity with ethical considerations in AI and data governance is also crucial.

Languages:
Fluency in English is required for this position, as it is essential for communication within the organization and with external stakeholders. Proficiency in additional languages, particularly French, Spanish, and Arabic, is considered an asset, as it enhances the candidate's ability to engage with diverse communities and stakeholders relevant to Mercy Corps' work.

Additional Notes:
The position is based in Bogota, Colombia, with the option for remote work within Colombia. It requires up to 20% travel to support country programs, which may involve visiting insecure locations. The organization promotes ongoing learning, allowing team members to dedicate 5% of their time to personal and professional development activities. Mercy Corps is committed to creating a diverse and inclusive work environment and adheres to strict safeguarding and ethical standards to ensure the safety and dignity of all individuals involved in their programs.